About three years ago, when my wife first moved to Germany, got a contract with Vodafone for internet . Recently she found out Vodafone was changing her 75 euro per month, 50 euro for Internet and 25 euro for tv- although she never had a tv.
I don't blame Vodafone, if we don't speak the language and sign a contract, it is our responsibility.
Anyway, we cancelled the TV and from last month we are paying 50 euro per month for 100 Mbps internet.
Vodafone recently sent us a letter asking us to sign a new contract for 40 euro per month , saving us 10 euro per month (and tieing us for two more years with Vodafone -Our contract ended a year ago, we can cancel anytime with a 30 day notice now).
We went to the local Vodafone shop to inquire about the letter and were told that it would be a new contract, so first we need to cancel the old contract and then it would take about 3 weeks to get the new contract. That means three week without internet(if we are lucky, may take more)
I understand that this is very normal in Germany. My wife said when she got the first contract three years ago (I was not here), it took nearly two months and endless emails to get the connection running.
I can see there are many attractive cheaper Internet plan in check24 or verivox.
My question is: is it possible that we can give Vodafone one month notice and then the same day order a new connection from check24/verivox (I am thinking about 1&1, but Vodafone or T is also okay for me) the same day, so that even if the new ISP/connection needs 3-4 week time, before my old contract expires, my new contact will be ready? Or will it create more problems as at the same time two ISPs will try to manage one single line?
Or is there a better way to solve the problem?
We both do not speak German language yet (I recently moved in here, got enrolled for A1, don't have the courage to ask my wife why she still doesn't speak German yet).
I guess (from the speed and cost) we have DSL connection, not cable, but not sure. (TV line, that we never had, and for which we paid over 900 euro in three years, was over internet, through a box, not through cable as we were told. We never had a TV box, but Vodafone demands the box back, or we have to pay a fine of 60 euro, and we are ready to pay it).