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Connecting to the Internet in Thailand

Connecting to the internet in Thailand
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Published on 06 December 2013
Updated byAnne-Lise Mestryon 27 June 2024

Having reliable internet is a priority for many foreigners living in Thailand — not just for work reasons if they are a digital nomad or a start-up entrepreneur, but also as a means to keep in touch with family and friends back in their home country. Luckily, there is a long list of internet service providers in Thailand, especially in big cities like Bangkok. You have a wide choice of home internet packages and mobile data plans that could suit your needs.

As the world of technology is advancing rapidly, and as different providers and packages offer a wide range of services and deals, your best bet would be to do your research when you get to Thailand to find out what best meets your needs.

If you are going to be in Thailand for the long term and are a regular internet user, then it makes sense to get a SIM card and WiFi router at home, which tends to be the cheapest option available and means you can jump online 24/7, wherever, whenever. You can also set up a wireless WiFi hotspot at your home or use an ethernet cable.

If you want to get a home internet package, it is a good idea to ask your landlord what internet providers serve your area. They will have a better idea about service in your area and your building, as some service providers, even those with a relatively good reputation, may have slow or erratic performance depending on the area of the city.

You can pay for an internet package on a monthly basis since there are some leading players in this crowded field: 3BB, TOT, True, and AIS. New players on the market may be able to offer a less congested network and more bandwidth than older networks, so ask around when you get to Thailand to see which one is offering the best service in your city at the time.

How to get internet in Thailand

It is straightforward to get hooked up to the internet in Thailand on your phone, and there is very little waiting time. Upon arriving in Thailand, you can purchase a SIM card with high-speed internet at the airport for as low as THB 300. You will only need to give them your information, such as name, country of origin, and passport copy, as they need to register the number under your name.

Moreover, for those who want to stay in the kingdom for a long time, it will be a not-too-long process. They will need to show proof of a work permit to get it in their name. Deposit is not an issue on this as most internet providers now do not ask for it. Some internet service providers do waive the work permit requirement, but it depends on the provider.

If you have a work permit, once you have chosen your service provider, you will just need to walk into a store, tell the staff what package you want, and they will set a schedule for them to go to your place and set up. Most stores will have very helpful English-speaking staff, especially in places in malls in Bangkok

In most cases, for a post-paid plan, you will need to bring a signed photocopy of your passport and show your Non-Immigrant visa and work permit. Depending on the service provider, you may also need to show a copy of the owner's house registration, a signed copy of the owner's Thai ID card, and a photocopy of your lease.

Besides the monthly fee, there may be a once-off set-up fee. It usually takes just a few days until you are connected, and most providers will give you a free ADSL modem.

Home internet plans

You have a few options for home internet plans in Thailand. However, the two most popular choices are True and AIS.

For the price ranges, both companies give you the same service and speed. The only difference between the two is the areas they service. You might move into a village or condo where only AIS is available and have no access to True, and vice-versa.

Home internet contracts

Every internet service provider will have you sign a one-year contract. You won't be able to break this contract, even if you move within Thailand, without paying a predetermined fee. Usually, to break your home internet contract, the fee ranges from THB 1,000 to THB 2,000.

WiFi in Thailand

If you don't feel the need to have internet at home, you may use public WiFi provided in malls, restaurants, cafes, and hotels — especially in popular tourist destinations. You can either use your phone or bring your own laptop and use their WiFi connection. 

Pocket Wifi routers

Most internet service providers in Thailand sell pocket WiFi routers. You can buy one for as little as THB 400, get a pre-paid data-only Thai SIM card for THB 300 per month, and then have WiFi everywhere you go in the country without worrying about having to use unsecured WiFi networks. AIS is one of the more popular providers for this type of coverage, as it covers a wider area in the country than other providers. 

Internet speed in Thailand

WiFi and cellular speed in Thailand have significantly improved over the years. In fact, in 2024, Thailand ranked in the top 10 of all countries when it came to internet speed — with the fixed broadband download speed estimated at 218.94 Mbps.

Phone data can reach up to 10 GB for a low price. As long as you are within your data in your package, you get it at the maximum speed that the company can provide; however, when you have finished your data, they won't cut the internet. Instead, they will give you a lower speed that is not enough to browse photos.

Internet service and Thailand's rainy season

If having access to the internet is crucial for your role as a digital nomad or remote worker in Thailand, keep in mind that internet service does fail at times during the country's rainy season from July to October. During this time, Thailand experiences a lot of power outages. If you live in an older building or village, you might lose power and internet for a few hours at a time. This is why it's a good idea to have a backup WiFi pocket router like the one mentioned above. 

Useful links:

NECTEC

AIS

DTAC

True Move

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.

About

Anne-Lise studied Psychology for 4 years in the UK before finding her way back to Mauritius and being a journalist for 3 years and heading Expat.com's editorial department for 5. She loves politics, books, tea, running, swimming, hiking...

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