Internet in England
The United Kingdom boasts excellent connectivity, with 66.1 million users and an internet penetration of 97.8%, according to the latest 2023 figures. The robust internet infrastructure, powered by fiber and copper networks, is highly efficient and widely utilized for various purposes, including informal communication, business activities, and education. The ease and speed of setting up internet services and competitive market pricing contribute to the high-quality connectivity experience. UK residents can also access Wi-Fi hotspots in public and commercial establishments. However, it's worth noting that internet connectivity in rural areas can be less reliable.
Getting connected in the UK
One of the widespread practices in the UK involves using wireless connections in homes and public spaces. To use the broadband connection, your area must have broadband lines installed, which is likely the case unless your premises are very remote, making it impossible to install fiber lines for broadband. Any broadband provider you choose can check the existence of broadband lines for you quickly and deploy British Telecom (BT) agents to help set up a line if there is none. Setting up is done for a minimal fee.
Selecting an Internet service provider in the UK
Researching and comparing service providers is essential to find the best deals that align with your needs. You can either search online or visit local stores for more information. Here are some elements you should consider when picking an internet service provider (i.e., speed, coverage in your area, contract length, etc.).
Good to know:
With around 9 million customers, BT is the UK's largest broadband provider.
Useful links:
Area coverage
Location plays an essential role in the quality of your internet connection (i.e., speed and reliability). The quality of your connection is notably influenced by two key factors: the proximity of your location to the local exchange and the presence of fiber cables in your area. Hence, before signing with a broadband provider, check coverage in your area by consulting the property owner or previous house tenants.
Tip:
On most internet service provider (ISP) websites, there's a section where you can enter your postcode and check the available internet speed and service providers.
Type of contract
Most ISPs offer 12-month contracts. However, many are also offering contracts of 18-month or 24-month contracts. Of course, if you are pleased with the services you receive and you will be settling into the same house for a while, these deals may be good for you.
Tip:
Numerous providers offer a one-month trial period. If, during this time, your service provider fails to deliver as promised, you have the option to cancel your contract.
Payments
Usually, payments to ISPs occur monthly. Many ISPs offer complete media packages, including landline, TV, smartphone, and the internet. Deals are very competitive. Paying upfront for a broadband subscription will allow you to make some savings. Yearly subscriptions are more advantageous, with gifts offered in most cases. Before making the final call, compare the total annual cost (including setup fees) of several providers or packages provided by the same provider.
Good to know:
On average, you can expect to spend around £26.90 per month on broadband in the UK.
According to the global broadband index by Uswitch, the UK is ranked as the fifth most affordable country in the world for broadband services.
Speed
Remember the time when ISPs used to apply monthly data caps and usage allowances? Or when the connection is used to slow down during peak times? These are things of the past. However, the speed of your internet connection may be affected by the quality of your ISP-provided router.
Tip:
10 Mbps is the recommended speed per broadband user. However, if you are into streaming or gaming, you can double the amount to 20 Mbps.
Subscribing with a broadband service in the UK
Once you have chosen your service provider, the broadband application can be done online or directly at the nearest store. You will need a valid ID document and proof of address.
The contract may last between 12, 18, or 24 months. Installation is free of charge, and most service providers will give you an internet box (router) and instructions to follow. Technical support is also free of charge and available 24/7.
Important:
Before signing your contract, read the contract terms, as you will be compelled to pay a penalty in case of breach of the agreement. Also, understand your rights, the applicable rate, and what happens when you are overcharged.
Wi-Fi hotspots in the UK
There are several Wi-Fi hotspots in public places around the UK, including libraries, shopping malls, restaurants, and cafés. Most of them are free of charge and very accessible. Some commercial spots provide complimentary internet access when making a purchase (for instance, when buying coffee in a café). Others offer a fixed fee through an online subscription service.
Wherever you are in the UK, you can find an active hotspot for your smartphone, tablet, or laptop. Hence, you scarcely see people invading internet cafés nowadays unless they are into gaming.
Good to know:
By the end of 2024, all those using the London Underground will have access to uninterrupted 4G and 5G mobile coverage. As of October 2023, you can access the Jubilee, Central, or Northern lines.
Useful link:
Best broadband for your postcode
The future of internet connections in the UK
In the UK, England boasted the highest 5G coverage, with this service being accessible to between 76% and 85% of all premises nationwide. Between the rise in remote working, online courses, and COVID-19, there is a bigger need for high-speed and reliable broadband.
The UK government aims to deliver gigabit broadband (i.e., download speeds of at least one gigabit-per-second) coverage to 85% of the nation by 2025. Gigabit broadband can be delivered via full-fibre connections, high-speed cable broadband, and 5G networks. The five-billion-pound gigabit program will prioritize homes and businesses that don't yet have access to superfast broadband, shifting their speeds from 30 megabits-per-second to more than 1,000 megabits (or one gigabit).
The government has allocated £5 billion to subsidize the expansion of gigabit broadband to areas considered challenging to reach. These areas comprise approximately 20% of the UK, primarily in rural regions.
In terms of progress, 76% of premises in the UK already had gigabit broadband available.
Good to know:
The government has released vouchers for those with slow speeds. Check your eligibility here.
