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Using phones in Switzerland

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Published on 23 June 2014
Updated byHelena Delbecqon 13 August 2024

Almost all Swiss citizens have access to a telephone connection, whether landline or mobile. The key is to select a subscription that fits your needs, especially if you're a cross-border worker.

Mobile phones in Switzerland

The major providers of mobile subscriptions in Switzerland are Swisscom, Salt, and Sunrise.

Swisscom is the market leader, but Salt and Sunrise also offer competitive rates. Other operators, such as Aldi Swiss Mobile, are available as well.

You can choose between subscription and prepaid plans based on your needs and budget.

Subscription contracts typically last 12 to 24 months, while prepaid phone cards can be purchased at stores, supermarkets, or service stations. You can also top up your balance online through the website of your chosen operator.

Buying a SIM card in Switzerland

You can buy a SIM card in Switzerland from mobile operator stores, as well as from locations like airports and various shops. When purchasing a SIM card, you'll generally need to provide proof of identity.

Telephone services for cross-border workers in Switzerland

Some cross-border workers in Switzerland use two phones: one with a Swiss number and another with a number from their home country (either on a subscription or prepaid basis).

Others opt for two SIM cards, though this requires managing two subscriptions or prepaid cards.

Another option is to choose a plan specifically designed for cross-border workers. Online comparison tools can help you find the best option for your needs.

Installing a landline in Switzerland

Landline phones are less common in homes than they used to be, but they are still widely available. Operators continue to offer deals, often as part of combo packages.

If you're renting accommodation in Switzerland, a landline is likely already included. If not, you'll need to contact your chosen operator and provide the necessary documents, such as ID and proof of residence.

Good to know:

Like in many other countries, Switzerland is phasing out analog and ISDN (Integrated Services Digital Network) connections in favor of digital telephony technologies and VoIP (Voice over Internet Protocol).

Telecommunications providers in Switzerland have transitioned to IP telephony solutions and fiber-optic networks to deliver their fixed and mobile phone services, as well as high-speed Internet.

Useful links:

Swisscom

Sunrise

Salt

Aldi Mobile

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.

List of Switzerland's guide articles

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All of Switzerland's guide articles