Dubai has become a second home for many nationalities from around the globe, which makes the work environment even more unique and interesting. Exposure to various cultures and ideologies can encourage you to think outside the box in different scenarios but to thrive professionally in Dubai, it's essential to understand the local work and life culture.
Language in Dubai
The traditional language in Dubai is Arabic; however, English is well-accepted and quite widespread. You can even find road signs, directions, building names, etc., in these two languages: English and Arabic.
Culture and religion in Dubai
Nearly 90% of the UAE population are expats, while the rest are local citizens. Emiratis are traditionally conservative. Dubai is the most tolerant emirate thanks to its diversity of cultures and beliefs, which is why many expats choose to move there. Islam is the official religion in the UAE, and it has a strong influence on laws, education, and daily routines.
Working days in Dubai
As of January 2022, the working week was changed to Monday to Friday, while Saturday and Sunday are rest days. In the Muslim culture, Friday is the day for special prayers and family gatherings, so you might find that some companies allow employees to step out during the day to attend prayers or offer an early finish to work on Fridays. During Ramadan, working hours are shortened by two or three, depending on the organization.
Ramadan in Dubai
As part of the emirate's recent changes in regulations, restaurants, and cafés function with regular working hours during the holy month of Ramadan. To show respect for local culture and tradition, it's best to avoid drinking and eating out in the open in the workplace, especially if your colleagues are Muslim. It's a sign that you understand and respect the culture of your host country. If you're planning meetings, it's better to schedule them outside prayer time and major Muslim holidays. Keep in mind that eating and drinking in public before sunset during the month of Ramadan is illegal and can land you in trouble with the authorities.
Dress code in Dubai
Depending on where you work, you should really be careful with the professional dress code. Some companies adopt a more conservative dress code, requiring both men and women to wear clothes that cover arms and legs. This does differ from one place to the other, so it's best to check with your office before completely changing your wardrobe.
Punctuality in Dubai
In the Arab world, punctuality is not a significant factor. Sometimes, you could keep waiting long hours for someone to turn up. However, it is less a lack of respect and more an aspect of Arab culture. That being said, this does not extend to the workplace, and punctuality should be respected, especially in professional meetings.
Inshallah
“Inshallah” is a term that you will hear most of the time, regardless of the circumstances. It basically means “if God is willing”, so don't be surprised to hear it from your colleagues and even your employer. It is basically another way to say “yes if the circumstance allows”.
Answering phone calls in Dubai
Doing business in Dubai, like in the rest of the UAE, requires a lot of patience. Other guests or telephone conversations might interrupt meetings, but again, this is not a sign of disrespect. While this may occasionally happen, this is not very common behavior and it is important to try and avoid taking phone calls during meetings unless it is urgent.
General behaviour in Dubai
Even though Dubai is a multicultural city, the way you approach men and women is very different. Adopting the right behavior is essential. Depending on who you are meeting, you may find that they will not want to shake hands with someone of the opposite sex. This is cultural and should not be seen as an offensive action. You will find that the person will gesture with a hand over their heart instead, and you can return the greeting in the same way. It is always useful to learn about different cultures and behaviors, especially when you are doing business in a multinational environment.
Saying no in Dubai
An Arab does not say no to your face, so you might consider the meeting positive and successful. However, you will never know what is on your business partner's mind, which is why a follow-up is essential.
Before arriving in Dubai, make sure to familiarize yourself with all the rules, regulations, and traditions of the United Arab Emirates to make your stay more enjoyable.
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