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Internet in Canada

Internet in Canada
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Published on 12 June 2018
Updated byCharlotte Hoareauon 20 March 2024

If you're living in Canada as an expatriate, having an Internet connection is crucial for your research and staying connected with family and friends. Here are some tips to help you find the best option.

To get an Internet connection in Canada, start by figuring out your usage needs. The cost of your plan will be influenced by factors like the time you spend online, your internet activities, and the number of people in your household. While unlimited plans are an option, they tend to be pricier compared to Europe.

After submitting your request to your selected service provider, there might be a brief waiting period before your connection becomes active. If you reside in an apartment that has a previous Internet service and opt for the same provider, the process is likely to be faster.

Good to know:

To discover the Internet services accessible in your locality, you can refer to the national broadband map. For additional details regarding high-speed Internet in Canada, check out the official Canadian government website.

Internet fees and rates in Canada

The number of choices and packages varies depending on the city and region, so it's best to inquire with your service provider for specific details. According to an article, Virgin Mobile, TekSavvy, and Acanac are among the providers offering affordable internet plans in 2023, providing speeds of 10 or 15 Mbps for less than CAD $50 per month. On the high-end spectrum, popular plans from Rogers and Bell boost download speeds of 1 to 1.5 Gbps, approximately ten times faster than mid-level plans. However, these top-tier options can cost over $100 CAD per month, along with a one-time activation fee.

Apart from the monthly subscription fee, additional charges such as taxes, installation, activation, and modem rental fees apply. In some cases, rental fees may be incorporated into the base price, but that's not a guarantee. For instance, a package listed at CA$35 per month might end up being as much as CA$45 when all the inclusive fees are considered.

You might score a better deal by opting for the same provider for your mobile, Internet, and TV services. Special rates are often available for students and newcomers. Feel free to negotiate and leverage the competitive market. Numerous smaller operators now provide services comparable to major companies like Bell or Rogers but at lower prices. Take the time to thoroughly compare options and check online reviews before making a decision.

If you encounter issues with your service provider, you can file a complaint with the Commission for Complaints for Telecom-Television Services (CCTS).

Wi-fi in Canada

If you own a laptop or cellphone, you can connect to Wi-Fi in various places like airports, hotels, cafes, and public libraries. Additionally, you have the option to visit a cybercafé or coworking space in your local area.

Browsing the Internet using your mobile data could set you back around $40 CAD per month, or possibly less, based on your subscription. If you travel regularly, even within the same province, your data usage might be categorized as "roaming" or even restricted. It's crucial to inquire about your provider's coverage and "travel" options before committing to an internet subscription.

Useful links:

Bell

Distributel

Virgin Mobile

Telus

Rogers

Cogeco

Koodo

Internet Services for Canadians - Canadian Radio-television and Telecommunications Commission

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.

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