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Phones and Internet in Mexico

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Updated byHannah Manhartsbergeron 26 May 2022

When you relocate to a foreign nation, you'll want to find a way to remain in touch with your friends and family back home. Mexico offers several phone and internet service companies that provide a variety of services at reasonable prices.

Cell phones in Mexico

In Mexico, you essentially have two alternatives for acquiring cell phone service. The first option is to purchase a subscription that includes a set amount of minutes per month as well as additional perks such as internet access. You must sign a contract, usually for a year, and a phone is generally provided. To sign up, go to a cell phone provider's office, commonly available in malls and large cities. In Mexico, three of the most common are Telcel, Unefon. Depending on where you are located, you might want to consider the best provider for this region - just ask people in a Facebook group of expats what they are using. In general, Telcel offers the best and most reliable coverage throughout the country.

The second alternative is to purchase a phone, enroll in a plan, and charge as you need to. A basic phone may be sold for as low as 350 pesos (USD 16) at a provider's office or supermarkets and convenience stores. You can purchase a recarga ('a recharge') for as little as 20 pesos or as much as 500 pesos to recharge your cell with calling credit. Telcel also offers Paquete ilimitado, which ranges from 30 pesos to 500 pesos, and provides unlimited calls within Mexico as well as to the United States and Canada for periods ranging from 3 days to 1 month. You can buy them at most supermarkets and convenience stores (like OXXO), and gas stations.

If you plan on bringing your cell phone to Mexico, be sure it is unlocked before you travel. Alternatively, when you arrive, simply purchase a new phone.

International calls in Mexico

Avoid making international calls on your prepaid phone since they may quickly deplete your minutes. If you decide to go with the first choice, a plan, carefully read the conditions to see what you'll be billed for international roaming. Another viable alternative is to utilize Skype from your PC, which is entirely free. If you have a data subscription, you can use applications like Viber and WhatsApp.

Internet and landlines in Mexico

Most home internet packages include landlines, and with the landline, you may be able to make unlimited local and even international calls. The major internet and landline providers are Telmex, Totalplay, Izzi, and Megacable. Compare costs and choices by visiting their websites.

You must schedule a time for a technician to come to your home and set up the system. You likely need to have a bank account in Mexico because the monthly charge for the service is typically invoiced automatically.

Internet cafés and public Wi-Fi in Mexico

In Mexico, 'internet cafés,' known as cibers, are typically just a room full of computers, frequently as part of a copy center. Prices are reasonable (15 pesos per hour on average), and you may also print, make CDs, and purchase stationery supplies.

Another alternative is to utilize public wifi, which is becoming more common in Mexico daily. Look for wifi at restaurants, including foreign franchises such as McDonald's and Starbucks, and local establishments. It's also occasionally placed in public parks and government facilities. Mexico City's government is offering Wi-Fi in the city's central districts.

Important:

When using a ciber or public wifi, never use it to check your bank account or other important sites. When you're finished, be sure to log out of your personal email, and don't end up leaving your USB or other equipment there.

Apps you should definitely download before going to Mexico:

Google Maps: This one is a no-brainer. If you are not familiar with a city or town, this can literally be a lifesaver.

Instagram: Not only to share your beautiful experiences with friends and family, but this app also helps you to find top-rated spots like restaurants or hip cafés that you should not miss out on.

Rappi: If you are in Mexico City and tired of dining out or simply want to have a chill evening at home this is your best option to order food!

Beat/Uber: Both of these apps offer the best taxi services for you to comfortably move around town. Be aware that they will usually only be available in bigger cities - and cheaper than regular taxis.

Disclaimer: All of the apps mentioned above are available in your Apple App Store or your Google Play Store.

Useful links:

International calling codes

Telcel

Movistar

Unefon

AT&T Mexico

Telmex

Totalplay

Megacable

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.

About

Hannah is from Austria, studied law and communications in Vienna, and then moved to Mexico in 2018, where she started her freelance career as a content writer, proofreader/translator, and SEO expert. She also founded a rental company in Mexico.

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