Senior Project/Program Manager
Seeking a Senior Project/Program Manager in the Information Technology space. I have experience with these types of projects:
• Managed Digital Transformations, Led Digital Conversational AI program, Cloud Azure technology projects, Cloud Computing Infrastructure and Web Services, SAP Cyber Security, Enterprise resource planning (ERP), Network & software integrations, Data Center optimization, remediations, moves, migration, infrastructure buildouts, modernization of Core Legacy Banking Platforms/transformations.
• Managed software integrations for Automatic Call Distribution (ACD) and Interactive Voice Response Systems (IVR) for Bank call center, integrations with Workday, PeopleSoft, Microsoft 365, Java programming, Service Now ticketing system, SaaS, and Salesforce.
• Managed I.T. Security Projects and teams which involved data analysis, determining security gaps from security and risk scorecards, Security Standards & Policies as it relates to infrastructure and Application Security, Azure AD Identity management, SAML, Okta, OpenID Connect (OIDC), Multi-Factor Authentication (MFA), Identity and Access Management (IAM), Single Sign-on (SSO), Role-Based access Control (RBAC), Privileged Access Management (PAM) or Privileged Session Management (PSM).
• Proficient with Microsoft Project, Workfront, Smartsheet, Visio, Excel, PowerPoint, Outlook, Preparation of Project Charter, Project Plan with scope, WBS, objectives, deliverables, schedule, budget, risk management approach, communication plan, change management plan, Quality Management plan, Procurement Management plan with vendor selection process, Status Reports, Assumption log, issue log, lessons learned, risk register, risk report.
• Proficient at Lean Six Sigma business process improvement, and product and program development.
• Penetration testing and vulnerability assessments.
• Bilingual English/Spanish.
