Customer Support Agent German speaker

Exciting Job Opportunity: German Customer Support Agent for a Leading Sports Brand

Location: Sofia, Bulgaria (Hybrid or Remote within Bulgaria)

Start Date: January 6th

Are you fluent in German and passionate about sports? Want to work in a country with low income taxes and save more of your earnings? Join us as a Customer Support Agent for a renowned sports brand and experience life in Sofia—a vibrant city with an affordable cost of living and a dynamic lifestyle.

Why Bulgaria?

Bulgaria offers one of the lowest income tax rates in Europe (10%), allowing you to save more. Coupled with the affordable living costs, you can enjoy a comfortable lifestyle while building your career.

Your Role:

• Provide top-notch support to German-speaking customers via phone, email, and chat.

• Address inquiries, resolve issues, and ensure customer satisfaction.

• Collaborate with internal teams to improve service quality.

• Stay informed about products, policies, and procedures.

Work Schedule:

Rotating shifts:

• Monday to Saturday:

o 10:00 AM - 7:00 PM

o 1:00 PM - 10:00 PM

Requirements:

• Fluent German (written and spoken).

• English proficiency (B2 or higher).

• Strong communication skills and a problem-solving mindset.

• Customer support experience is a plus.

What's in it for You?

• Competitive Salary: 2900–3000 BGN/month.

• Monthly transportation/internet allowance (50 BGN).

• Bonuses for night shifts and important life events (e.g., marriage or child adoption).

• Comprehensive health and dental plans.

• Life insurance and Multisport card (co-financed).

• Discounts on a variety of products and services.

Relocation Support:

For candidates already residing in Europe or holding an EU passport or Bulgarian residence card.

Apply now and take advantage of this fantastic opportunity to save money, work in a low-tax environment, and grow your career with a global leader in sports!