Support Team Leader (DE, NL, SE, FI, DK, NO)
About the Role
This is your opportunity to work for a leading global technology company with over 130,000 professionals across 90 countries. As a frontrunner in digital transformation, it drives technological advancements for businesses worldwide. Employees who join become part of a culture that encourages innovation, fosters continuous learning, and values the unique contributions of everyone. Careers here are filled with opportunities to lead, innovate, and make a global impact at a company that consistently ranks among the top in its industry.
Are you ready to lead a team, make an impact, and be part of something meaningful? Join our client as a Contact Centre Team Leader, where you'll inspire and empower a group of talented individuals to deliver next-level customer experiences. If you're driven by purpose, passion, and the desire to grow, this role is for you!
What You'll Do:
Lead, motivate, and coach a team of customer service agents.
Create a fun, inclusive, and high-energy environment.
Drive performance while making sure everyone feels supported and heard.
Problem-solve in real-time and handle escalations like a pro.
Collaborate with leadership to continuously improve processes.
Celebrate wins and ensure the team is thriving both personally and professionally.
What we offer
Salary: 2200 euros gross per month
46 days annual leave
Relocation package
Free Latvian lessons
Private healthcare insurance
Please, apply through expat.com if you are interested
Experience in call-centers
German, Dutch, Swedish, Finnish, Danish, or Norwegian C1
English B2
EU citizenship or work permit in Latvia