Denied Reason: please provide a detailed address in Vietnam

@dogangoksel

Apologies. My oversight, totally.

You must include the name of the hotel in the address. I just read my post to you and noticed I forgot it.

Intended temporary residential address in Viet Nam * - Sheraton Hotel Nha Trang, 26-28 Tran Phu Road, Loc Tho Ward, Nha Trang

I hope this messages reaches you in time, but if not we can always amend again.

Hi team, I got my visa denied demanding to edit the residential address can you help me providing the correct one please I would appreciate youre support The address is taken from the hotel's website : 

3B – 5 Cha Ca Street, Hoan Kiem District, Hanoi, Vietnam, 10000

The address from google: 3B P. Chả Cá, Hàng Bồ, Hoàn Kiếm, Hà Nội, Viêt Nam

Now I'm confused which one to choose and knowing that it should be translated to English.

Hi there Nourhane sd, and welcome to the expat.com Vietnam forum.

    Hi team, I got my visa denied demanding to edit the residential address can you help me providing the correct one please I would appreciate youre support The address is taken from the hotel's website :  3B – 5 Cha Ca Street, Hoan Kiem District, Hanoi, Vietnam, 10000The address from google: 3B P. Chả Cá, Hàng Bồ, Hoàn Kiếm, Hà Nội, Viêt Nam

Would you please tell us the name of the property/B&B/hotel you will be staying in at that address? It is mandatory to include this in the address.

Now I'm confused which one to choose and knowing that it should be translated to English.        -@Nourhane sd

Applications submitted in either Vietnamese or English are acceptable.

I asked administration to move your post to this related thread for better visibility

@Aidan in HCMC

Hi Aidan thanks for your quick response

It's: Hanoi Garden Hotel & Spa

    @Aidan in HCMC
Hi Aidan thanks for your quick response
It's: Hanoi Garden Hotel & Spa
        -@Nourhane sd

Okay, thank you. You're quite welcome.

I forgot to ask when your intended arrival date is.

The address to be input, in English (you can copy/paste) would be ...

Intended temporary residential address in Viet Nam * - Hanoi Garden Hotel & Spa, 3B Cha Ca Street, Hang Bo Ward, Hoan Kiem District (include nothing else in this line)

City/Province * - HA NOI City  (from drop-down box)

Phone number (in Vietnam) - 0916 601 214 (optional, but recommended due to immigration's recent insistence)

Also, take a quick read of the first paragraph in post #297 of this thread to avoid any further potential delays in your application's approval.

In the (hopefully unlikely) event that the application is again denied, please do not hesitate to reach out to us for further advice/assistance. Don't be too concerned if you are asked to amend again. There does not appear to be a limit to the number of times an application can be amended, pre-approval, with one member recently amending their application 12 times prior to receiving approval.

That should do it for you. Please post back to the forum the results of your amended application. It would be very much appreciated.

@Nourhane sd

We always encourage applicants to apply for the full 90 maximum allowed days. This will permit wiggle-room  in the event of some unforeseen event(s), and avoid the hassle of having to deal with immigration officials due to an overstay (getting a new valid passport exit-stamp, overstay fines etc).

Apply for the full 90-day eVisa limit at no additional cost. With these eVisas you can enter and exit on any dates within the eVisa's window dates. In other words, with an eVisa valid for 90 days, you are free to enter any time after the valid from date, and leave any time before the valid to/expiry of the eVisa without penalty.

@Aidan in HCMC

I really appreciate your help my arrival date would be on 13th October

I will edit it and will let you know the results.

Thank you 😊

Hi there,

I have filled in the visa and have failed 3 times. I leave in 2 weeks and am getting a bit stressed.

The line I am given says "please review all your entered information to ensure accuracy(as in ICAO line)

Now when I look at passport ICAO line  my name says << JONES < JANE< DOE

On my form I put Surname :Jones   Given Name: Jane Doe

So that is correct.

So mow I am looking at all the other information. I am flying into Hanoi so I selected that airport. All the dates and passport info are ok.

I have entered all the optional infor (not red star)- Should I delete it maybe?

I am staying in Hanoian Central Hotel

I also put address on same line. Is this ok

I put Hanoi city as city an province. Is this correct?

I was told to put our tour guide contact but am wondering if too much information is causing the problem.

Any help welcome

Thanks

One stressed travelled

    Hi there,
I have filled in the visa and have failed 3 times. I leave in 2 weeks and am getting a bit stressed.
The line I am given says "please review all your entered information to ensure accuracy(as in ICAO line)
Now when I look at passport ICAO line  my name says << JONES < JANE< DOE
On my form I put Surname :Jones   Given Name: Jane Doe
So that is correct.
So mow I am looking at all the other information. I am flying into Hanoi so I selected that airport. All the dates and passport info are ok.

I have entered all the optional infor (not red star)- Should I delete it maybe?

I am staying in Hanoian Central Hotel
I also put address on same line. Is this ok
I put Hanoi city as city an province. Is this correct?

I was told to put our tour guide contact but am wondering if too much information is causing the problem.

Any help welcome
Thanks
One stressed travelled
   

    -@weary traveller

contact an agent now.

that means paying for the assistance of an agent to be sure that everything is correct with your application.

only once they are able to review all of your personal information can they tell you if there is some sort of a red flag that is causing immigration to refuse you without officially refusing you.

@OceanBeach92107

Thanks. The problem is this isnt booked with an agent but maybe some nice person will help!

    Hi there,

Hello weary traveller, and welcome to the expat.com Vietnam forum.

I have filled in the visa and have failed 3 times. I leave in 2 weeks and am getting a bit stressed.

Understandable, we'll try to help you. When is your exact intended departure date. As member OceanBeach92107 stated, depending on your departure date it might well be in your best interest to immediately contact/use the services of a trusted, proven local VN visa agent.

The line I am given says "please review all your entered information to ensure accuracy(as in ICAO line)
Now when I look at passport ICAO line  my name says << JONES < JANE< DOE
On my form I put Surname :Jones   Given Name: Jane Doe
So that is correct.

Does your ICAO line state that, precisely? I'm thinking it might be << JONES << JANE< DOE (note the placement of the double-chevrons separating the surname from the given name(s)). If indeed the ICAO line does state << JONES << JANE< DOE, then you have entered your name correctly.

Your profile is showing as Australian. Is this the passport you will be travelling under?

So mow I am looking at all the other information. I am flying into Hanoi so I selected that airport. All the dates and passport info are ok.

Good.

I have entered all the optional infor (not red star)- Should I delete it maybe?

Make sure you've included nothing whatsoever in the "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".

See post #297, here, for details as to why. This is important(!).

I am staying in Hanoian Central Hotel
I also put address on same line. Is this ok
I put Hanoi city as city an province. Is this correct?

Please let us know the complete address you input on the application so we can confirm. Errors in the "Intended temporary residential address in Viet Nam *" field is a common issue and reason for denial.

I was told to put our tour guide contact but am wondering if too much information is causing the problem.

I'm not sure who told you this but it is incorrect. There is no field available for such information. Do not include it in the "Emergency contact " field.

Any help welcome
Thanks
One stressed travelled   
   -@weary traveller

You're welcome. We'll do our best but again, as stated by member OceanBeach92107, the use of an agent might be in order.

Waiting for your reply

    @OceanBeach92107
Thanks. The problem is this isnt booked with an agent but maybe some nice person will help!
        -@weary traveller

I asked admin to move your post(s) to this relevant thread for greater visibility.

@Aidan in HCMC

Does your ICAO line state that, precisely? I'm thinking it might be << JONES << JANE< DOE (note the placement of the double-chevrons separating the surname from the given name(s)). If indeed the ICAO line does state << JONES << JANE< DOE, then you have entered your name correctly.

YES this is correct

Your profile is showing as Australian. Is this the passport you will be travelling under?

That is correct

@Aidan in HCMC

Make sure you've included nothing whatsoever in the "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".

This was the information provided by tour company:

Applying for an e-visa:

When applying for an e-visa to enter Vietnam, please add the following details under the 'Information about the trip' section on your application:

Name of hosting organisation: Hoang Phuc Anh LTD

Telephone number: 08 62 15 2986

Address: 62 Yên Phụ, P. Nguyễn Trung Trực, Ba Đình, HN

Hotel of first night:

Hanoian Central Hotel, 42 Hang Cot, Hang Ma, Hoan Kiem

    @Aidan in HCMC
Does your ICAO line state that, precisely? I'm thinking it might be << JONES << JANE< DOE (note the placement of the double-chevrons separating the surname from the given name(s)). If indeed the ICAO line does state << JONES << JANE< DOE, then you have entered your name correctly.
YES this is correct
Your profile is showing as Australian. Is this the passport you will be travelling under?
That is correct-@weary traveller

Okay, very good.

@Aidan in HCMC

Sorry, I may have confused you. The first entry is correct with only one chevron which is what my passport says. AUSSurname<

So on my form I wrote surname            First name Middle name

Could this be an issue. Mind you they did not specifiy my name was a problem

    @Aidan in HCMC
Make sure you've included nothing whatsoever in the "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".
This was the information provided by tour company:
Applying for an e-visa:

When applying for an e-visa to enter Vietnam, please add the following details under the 'Information about the trip' section on your application:

Name of hosting organisation: Hoang Phuc Anh LTD
Telephone number: 08 62 15 2986
Address: 62 Yên Phụ, P. Nguyễn Trung Trực, Ba Đình, HN             -@weary traveller

Those "tour company" instructions to you are 100% incorrect.

The telephone # they've given you is assigned to a joint stock company, by the name of "CÔNG TY CỔ PHẦN DV THÀNH LỢI 84" (translation, THANH LOI SERVICE JOINT STOCK COMPANY 84).

Include absolutely nothing in those fields, as explained in post #297 of this thread.

    Hotel of first night:
Hanoian Central Hotel, 42 Hang Cot, Hang Ma, Hoan Kiem
        -@weary traveller

The address to be input, in English (you can copy/paste), would be ...

Intended temporary residential address in Viet Nam * - Hanoian Central Hotel & Spa, 42 Hang Cot Road, Hang Ma Ward, Hoan Kiem District  (include nothing else in this line)

City/Province * - HA NOI City  (from drop-down box)

Phone number (in Vietnam) - 024 3933 1166 (optional, but recommended due to immigration's recent insistence)

Note the name difference. "Hanoian Central Hotel & Spa" is the official name registered with the VN gov't and is the name which should be used on your application.

    @Aidan in HCMCSorry, I may have confused you. The first entry is correct with only one chevron which is what my passport says. AUSSurname<<First Name-@weary traveller

Okay, that's good. You've completed that field correctly. Many members have entered only their "Given name", as asked for on the application, when in fact the names on the ICAO line is what is required.

The confusion is the result of a translation error, as the Vietnamese language has no plural signifier. "Given name" should be read as "Given names"

@weary traveller

I'm assuming you're applying for a tourist eVisa, hence nothing to go in the "Hosting Org..." field.

Also, can you confirm you're applying through the Vietnam Immigration official web portal, here.

@Aidan in HCMC

i am hundred percent sure vietnam immigration department staff agreement with all agency for take a commision.My applied still denied.i am still filling up application form and send.I already inform here for same reason denied.

i changed my adress with @aidan's [link under review] helped me.Thank you very much.

First denied was written ,You are required to provide a correct address where you will stay and contact phone number in Vietnam. If your information is inappropriate, your application would be refused.

Second denied was written,You are required to complete exactly all the blanks in the application form. You are required to provide a correct address where you will stay and contact phone number in Vietnam.

Third denied was photo problem.

Forth denied is complete exactly all the blanks.Still same problem.We will see, how many times i will get that error.

Sorry for my angry .I don't want to get angry but if they dont want us , we go other country.No problem.

Sorry for my angry .I don't want to get angry but if they dont want us , we go other country.No problem.
   

    -@dogangoksel

If you don't want to hire an agent to assist you, it's almost certain you won't succeed.

Safe travels wherever you go.

@dogangoksel

There appears to be some sort of geopolitical wrangling going on in VN's immigration ministry of which we plebs are not being made aware.

Though we've not heard many negative reports from our Turkish members, it may be that Turkey has been added to the list of countries where a citizens eVisa application is now being subjected to enhanced scrutiny.

Please see post #61, here, and post #69, here. There are very good reports from members regarding the agency referenced by OceanBeach92107  in post #61.

As we try not to promote any individual businesses on the open forum, I'm sending you a link to that agency's fee schedule. The fee is dependant on how quick you wish to receive your eVisa. As I read it, the fee includes the cost of the agency submitting a new application on the applicants behalf.

@OceanBeach92107

Thank you for your help.We will see what we will do.

@Aidan in HCMC

Thank you very much.I received your pm.I will check their web site.We have time to go.If we dont take visa we can go to other countries or we will contact with visa company what you sent us.

Take care.

    @Aidan in HCMCThank you very much.I received your pm.I will check their web site.We have time to go.If we dont take visa we can go to other countries or we will contact with visa company what you sent us.Take care.        -@dogangoksel

Believe me when I tell you that I hate to admit defeat, but the trouble(s) you've experienced so far tell me that we might be fighting an uphill battle.

Time permitting, and If I were in your shoes, I'd continue to resubmit my application for consideration. Make no changes to the amendments we have already made, just resubmit and wait to see if the denial reason changes again.

A Nigerian member and I went through 12 (!) amendments before they received their eVisa approval. It's almost as though immigration wants to see just how resolute an applicant is. That member's denial reasons were like yours, and repeated the same sequence of denials. I advised the member to continue submitting their application, with no further amendments, and they were finally granted their eVisa.

I'm very sorry your being put through this stress (for no fault of your own).

Please do keep the forum updated on your progress (or lack thereof).

@Aidan in HCMC

I would like to say huge thanks to you for keep us strong.We still keep it sending.We have more time to go.Our flight date is 12 of october.I will let you know day by day .Our last chance is keep in touch with agency.We will see.Thank you for being sincere.

@Aidan in HCMC

Hi Dear

Could you please help me solve my issue? I have applied for tourism E-Visa for Vietnam by my application has been denied so many times and the reason is:

To complete all the blanks, correct intended temporary residential address in Vietnam and phone number

The address I put, was: Sofitel Saigon Plaza hotel 17 Le Duan, District 1, Ho Chi Minh City, Vietnam 700000 HO CHI MINH, Vietnam

and phone number: +84946583583

Could you advise me what should I write?

Thanks

Today i got fifth denied ,

Application status: Amended application

Denied Reason: “You are required to complete all the blanks in the application form”

Still sending up form ...

Thanks

    @Aidan in HCMC
Hi Dear
Could you please help me solve my issue? I have applied for tourism E-Visa for Vietnam by my application has been denied so many times and the reason is:
To complete all the blanks, correct intended temporary residential address in Vietnam and phone number
The address I put, was: Sofitel Saigon Plaza hotel 17 Le Duan, District 1, Ho Chi Minh City, Vietnam 700000 HO CHI MINH, Vietnam
and phone number: +84946583583
Could you advise me what should I write?
Thanks
        -@Heidarianj

Could you advise me why you didn't input the correct address I gave you here, almost 2 weeks ago?

    @Aidan in HCMC
Hi Dear
Could you please help me solve my issue? I have applied for tourism E-Visa for Vietnam by my application has been denied so many times and the reason is:
To complete all the blanks, correct intended temporary residential address in Vietnam and phone number
The address I put, was: Sofitel Saigon Plaza hotel 17 Le Duan, District 1, Ho Chi Minh City, Vietnam 700000 HO CHI MINH, Vietnam
and phone number: +84946583583
Could you advise me what should I write?
Thanks
    -@Heidarianj

Also, in that post I asked you to "...take a quick look at the first paragraph in post #297, here to ensure you are inputting the address in the correct panels."

Did you?

Today i got sixth denied ,

Application status: Amended application

Denied Reason: “You are required to complete all the blanks in the application form”

Still sending up form ...

Thanks

See you on monday

    Today i got sixth denied ,Application status: Amended applicationDenied Reason: “You are required to complete all the blanks in the application form”Still sending up form ...ThanksSee you on monday -@dogangoksel

Hmmmmm. That's odd that immigration repeated the same denial reason. Give your application a review to see if anything missing.

Every field marked with an asterisk ( * ) is mandatory. Check that you have filled them all,

One common omission people make on the application is not completing the Religion* field. There have been absolutely zero reports of any members reporting denial based on their stated religion. Discrimination based on religious belief just doesn't seem to even be a "thing" in Vietnam (thankfully!).

Check your Grant Evisa valid from*, and To* dates. It's important that these dates match with your stated Intended length of stay in Viet Nam (number of days)* and your Intended date of entry* (the "Grant Evisa valid from" date and the "Intended date of entry" should be the same, though one is permitted to enter after this entry date, and to exit before the expiry date). Ensure they match each other.

Though not mandatory, complete the following fields.

---------------------------------------------------------------------------------

The ID Card number should be completed if the applicant's country issues such an ID (in your case, Turkey). If no citizen ID number is issued by your country, applicants have used their passport number, with success. Try that if you've not already put a number there.

Under PASSPORT INRORMATION (sic), complete the Issuing Authority/Place of issue field, usually the city from where your passport was issued.

Under the CONTACT INFORMATION and the OCCUPATION sections, complete all fields for both.

In the TRIP’S EXPENSES, INSURANCE section, for the Intended expenses (in USD) something around $700 per 30 days should be good. I forget how many days you've input for your length of stay but if 90 days indicate $2100 (don't write it as $2,100, as the application may not recognize the comma between the 2 and the 1), if 60 days, put $1400.

In the Who will cover the trip’s expenses of the applicant  field, select "The applicant" from the drop-box. For the field Does the applicant have health insurance arranged for their stay in Viet Nam?  select "Yes" and for details write simply "Travel insurance".

I admire your persistence

@Heidarianj

Hi there. I received your contact request.

Please post any questions you might have regarding your application in this thread.

@Aidan in HCMC

Sorry, I didn't notice your reply 2 weeks ago.  I will proceed with your new instruction and inform you about the result.

Thanks a lot

    @Aidan in HCMCSorry, I didn't notice your reply 2 weeks ago. 

Understood, and no need to apologize.

I will proceed with your new instruction and inform you about the result.

That's very good. If you do receive another denial (hopefully it gets approved), feel free to reach out to us again and we'll do our best to help you.

Thanks a lot        -@Heidarianj

You're very welcome.

Good luck with the amendment. Fingers crossed for you.

p.s. take a quick read of post #434 above

        Today i got sixth denied ,Application status: Amended applicationDenied Reason: “You are required to complete all the blanks in the application form”Still sending up form ...ThanksSee you on monday -@dogangoksel

Hmmmmm. That's odd that immigration repeated the same denial reason. Give your application a review to see if anything missing.
Every field marked with an asterisk ( * ) is mandatory. Check that you have filled them all,
One common omission people make on the application is not completing the Religion* field. There have been absolutely zero reports of any members reporting denial based on their stated religion. Discrimination based on religious belief just doesn't seem to even be a "thing" in Vietnam (thankfully!).

Check your Grant Evisa valid from*, and To* dates. It's important that these dates match with your stated Intended length of stay in Viet Nam (number of days)* and your Intended date of entry*  (the "Grant Evisa valid from" date and the "Intended date of entry" should be the same, though one is permitted to enter after this entry date, and to exit before the expiry date). Ensure they match each other.

Though not mandatory, complete the following fields.
---------------------------------------------------------------------------------
The ID Card number should be completed if the applicant's country issues such an ID (in your case, Turkey). If no citizen ID number is issued by your country, applicants have used their passport number, with success. Try that if you've not already put a number there.

Under PASSPORT INRORMATION (sic), complete the Issuing Authority/Place of issue field, usually the city from where your passport was issued.

Under the CONTACT INFORMATION and the OCCUPATION sections, complete all fields for both.

In the TRIP’S EXPENSES, INSURANCE section, for the Intended expenses (in USD) something around $700 per 30 days should be good. I forget how many days you've input for your length of stay but if 90 days indicate $2100 (don't write it as $2,100, as the application may not recognize the comma between the 2 and the 1), if 60 days, put $1400.
In the Who will cover the trip’s expenses of the applicant  field, select "The applicant" from the drop-box. For the field Does the applicant have health insurance arranged for their stay in Viet Nam?  select "Yes" and for details write simply "Travel insurance".




I admire your persistence -@Aidan in HCMC

when i receive denied we check it again with my wife.I am sure all blanks and stars are full.Got your advise , keep them in my mind.We were in vietnam with my wife past january.We filled up form and got in days e visa.This time we got too denied.We are still sending up.Today my wife's application looks like still in progress but mine is denied,strange maybe my wife will get e visa but me not We will see.Thanks you for all helpfull.We have still chance to fill next week Have a nice weekend

Hello there,

My daughter is now starting the process of a vietnam visa. Given my failure(haha) I am not much use to her. The address she is staying at is : Jovia Hotel

132 Lý Tự Trọng, Phường Bến Thành, Quận 1, Hồ Chí Minh, Vietnam

I notice it is very wordy and have seen it written elsewhere as :132 Ly Tu Trong St., Ben Thanh, Dist. 1, Ho Chi Minh City Vietnam

How would this best be written

Thanks

    Hello there,
My daughter is now starting the process of a vietnam visa. Given my failure(haha) I am not much use to her. The address she is staying at is : Jovia Hotel
132 Lý Tự Trọng, Phường Bến Thành, Quận 1, Hồ Chí Minh, Vietnam
I notice it is very wordy and have seen it written elsewhere as :132 Ly Tu Trong St., Ben Thanh, Dist. 1, Ho Chi Minh City Vietnam
How would this best be written
Thanks
   
    -@weary traveller

Have you received approval for the eVisa where you were intending to enter Vietnam through Hanoi?