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mr_scarecrow

Got a job in a call centre, don't know if I can post the place but I'll tell the story and I'll share if asked because they shouldn't be worked for.

Got offered the job, 120000 a month plus commission, only taxed 1% as it's a UK company and the wage is less than UK min wage.

Worked 6 hours St Patricks Day, told contract would be ready the following day. Boss never came in that day due to feeling sick (Irish boss, day after St Pats Day, hmm) so I didn't get the contract then either so worked the 8 hours. The next day I asked about the contract and she said "not right now but we'll do it later today", then come lunch time everyone is told to go, except me, and then she fires me, says my calls were monitored in UK and I wouldn't be suited for the new position starting after the weekend (as there was to be a campaign change which she knew about in advance before offering me the job).

So I asked if I was within the cut off date for pay to arrive the following week and she said I was, but Friday came and no pay was in and now after being a quick replier to every email before my first shift she seems to have forgotten how to reply to an email as I have not got one response since she sacked me over a week ago.

The advert for the position says "training provided" which is total balls as I came in on first day, got introduced then placed on the phones cold calling people, no training on the upcoming campaign so naturally I wouldn't be ready.

I know there is sod all I can do since they screwed me around contractwise and I've accepted I'm not going to get paid for the hours I worked, sure it's only around 12000 but its still something I worked for.

This is just a rant and complaining here is better than breaking my fist on a wall due to frustration, needless to say next job I get I won't be doing anything for them until my name is on a contract.

Rant complete.

Julien

Hi,

just a precision, are you living in Hungary or in Manchester ?

mr_scarecrow

Living in Hungary, just never got around to updating the profile.

rockavitch

lol sounds familar... start with an O and end in an A by any chance? If so I lasted 3 days also, had me finish cold calling for them and then let me go lol, can't be just a coincidence.

mr_scarecrow

Good guess with the letters, no offense but I'm glad I'm not the only one :P lol nice to know it was nothing personal.

TKIRJKF

Report them to the Hungarian Labour Authorities.  You should have been paying tax in Hungary anyways (I think) but since you received no pay this does not apply!  What they are doing is illegal- they can be "controlled" which involves people from the Authority staying in the Company for weeks and going through everything.  Go on- they deserve it!

fluffy2560

My daughter had a similar experience in the UK. It seems common practice to muck the staff around in call centres and end up not paying them. Nasty business altogether. I hope reporting them to the authorities inconveniences them considerably and encourages them to change their ways.

mr_scarecrow

I didn't think I could actually report them as they never presented me with a contract but now I think about it the calls would've been recorded and have to legally be kept on record for 6 months if I remember correctly, that should be proof I was there I guess.

They are an English company so I don't think I could contact the Hungarian Labour Authorities.

fluffy2560

If they are operating as a business within Hungary, they are bound by the laws of Hungary.  I think the only bad news is the employment contract. They could argue you were on trial/probation and it didn't work out. Hard to prove. You could always just report them anyway and see what happens. You might not get your money but you might at least feel some level of positiveness that others might not get treated as badly in the future.

Anecdotal stories I hear about working here in HU is that employers can be sharks and nice/fair employers are few and far between and employment protection is almost meaningless. This contrasts with labour laws in the UK and Germany and just about everywhere else.

If you go for a large international company, you'll probably get treated much more fairly than small companies.

TKIRJKF

If a company operates in Hungary then it should be bound by the Laws of Hungary.  They sound seriously dodgy.  If they want to be bound by English Law then they should operate in England.  My husband works for a Dutch company, with a UK contract but he is still bound by Hungarian Law and pays Hungarian taxes.  I think that the same would apply to you here too.  There are some limited get-outs but only for very short term projects and you would have to receive your pay in the UK too. 
In other words I think that this Company is "at it".

szocske

It is illegal in Hungary to have anyone working for you without a contract. And work safety training. Not a day,not an hour. There's also a "duck law" for employment, so if your work arrangement resembles employment, the tax office can void any contract (consulting, subcontractor, etc), and retroactively establish employment (for collecting the taxes.)

Angry with them?
e-mail APEH.
Better bang some fingers on the keyboard than fist/head on wall.
What are the letters in between BTW?

rockavitch

Oxeva is the name from what we established above, I originally remember seeing a negative topic about them on xpatloop once myself, also remember the cold calling fun and lack of payment myself lol, left it a little long myself so hopefully works out for you scarecrow.

mr_scarecrow

Sorry to drag this up again.

Managed to get in touch with their higher ups and I will be paid, finally, but I need to send them a personal invoice but I have no idea how to make one and google is only bringing up examples for businesses. I need a basic idea how to form one and any help or information would be appreciated.

Thanks in advance :)

mr_scarecrow

Oh and correct rockavitch, it was oxeva.

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