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He contacted Revolut to complain but they told him in a letter, seen by the BBC, that he would not be refunded as he had ultimately authorised the scammers to use the virtual debit cards.

He made 2 cards for the scammers, then deleted the app so he didn't get notifications.

The level of idiocy is stunning.

Hope to whichever diety you prefer you never get this twit as your doctor. He's clearly stupid.

More stories on Revolut scams:BBC News on Revolut scams-@fluffy2560He contacted Revolut to complain but they told him in a letter, seen by the BBC, that he would not be refunded as he had ultimately authorised the scammers to use the virtual debit cards.He made 2 cards for the scammers, then deleted the app so he didn't get notifications.The level of idiocy is stunning.Hope to whichever diety you prefer you never get this twit as your doctor. He's clearly stupid. -@Fred

I do agree he seems to have fallen for that scam big time.   

But then again, he's a medic, not a scam expert or a cop.

It's really concerning that Revolut has no emergency number or mechanism. They are going to have to change that.

We use a transfer service, not Revolt.

We are pretty sure our US bank has their own service and we really should look into it more.

So stressful to deal with online banking, usually it goes smoothly but other times it is a pain.

Our funds used to arrive the same day but now they hold it back for days.

Collecting interest on our money?

My friend in the US mentioned just today that they are stressed about their US online banking, afraid of hackers.

They are selling their high desert property with 3 1/2 acres of land and moving back to Vegas into a one bedroom condo;

IDK what to say to her, I now they will be sorry sooner or later.

Going from 2,500 to 700 sq; feet or so.

They have too many things and will be leaving most of their furniture to the new buyer.

She is handicapped so going to the city is not a bad plan but she is overdoing it.$Packing all by herself and wrapping tiny crystal glasses and all sorts of fragile items. Driving herself crazy, not sleeping for days on end.

I would help her if I was there.

Going from perfect peace in the desert to living with neighbors close by is going to be hard to adjust to.

Their HOA will be $400; per month on top of normal bills.

Think we have been gone too long, now way could I pay that monthly and not be upset about it; Just for pool lawn and trash service, seems high to me.

She can not even use the pool.

They sold their home about 6 or 7 years ago in Vegas, had it all, yard, large enough, huge pool and close to shops.

No idea why they moved to the desert a good hours drive from anywhere knowing then she was handicapped;Now to return with their tail between their legs. Just such a huge waste of money.

Makes me think twice about ever going back to the states.

We use a transfer service, not Revolt.We are pretty sure our US bank has their own service and we really should look into it more.So stressful to deal with online banking, usually it goes smoothly but other times it is a pain.Our funds used to arrive the same day but now they hold it back for days.Collecting interest on our money?My friend in the US mentioned just today that they are stressed about their US online banking, afraid of hackers.They are selling their high desert property with 3 1/2 acres of land and moving back to Vegas into a one bedroom condo;IDK what to say to her, I now they will be sorry sooner or later.Going from 2,500 to 700 sq; feet or so.They have too many things and will be leaving most of their furniture to the new buyer.She is handicapped so going to the city is not a bad plan but she is overdoing it.$Packing all by herself and wrapping tiny crystal glasses and all sorts of fragile items. Driving herself crazy, not sleeping for days on end.I would help her if I was there.Going from perfect peace in the desert to living with neighbors close by is going to be hard to adjust to.Their HOA will be $400; per month on top of normal bills.Think we have been gone too long, now way could I pay that monthly and not be upset about it; Just for pool lawn and trash service, seems high to me.She can not even use the pool.They sold their home about 6 or 7 years ago in Vegas, had it all, yard, large enough, huge pool and close to shops.No idea why they moved to the desert a good hours drive from anywhere knowing then she was handicapped;Now to return with their tail between their legs. Just such a huge waste of money.Makes me think twice about ever going back to the states. - @Marilyn Tassy

Revolut doesn't probably work in the USA - different regulations.   It's attractive for a lot of people as it allows multi-currencies.    Banks in the UK aren't very good on personal accounts with multiple currencies.   It's more or less Sterling (GBP) or nothing.  Even Euro is hard work to have an account in that currency but it's easy to do transactions cross border only in EUR.  Most banks seem to be rubbish at their jobs.   I used to work in a bank and they make bundles of money for doing not very much.

I guess your friend is downsizing.  It's hopeless living out in the sticks if you need services.  One needs to plan ahead. Around the area I come from in the UK, it's quite rural.  If you want an ambulance or a hospital, it'd be a wait for an hour at least just because of the windy roads, fields and little villages.  One of my Fluffyettes was living in very rural Wales earlier this year. It would have taken hours to get to any help.   The only way to get rescued fast there is by rescue helicopter or speedboat.   At least here, in my HU village, we're so close to Budapest, I don't think we'd wait more than 15m (theoretically).

I've heard about these HOAs and there's a lot of criticism about them.  It even made it into a TV show I was watching called Tulsa King starring Sly Stallone as a gangster/mafia type.  In that show, the HOA chairperson tried to fine him for various things.  But it took the HOA chairperson a couple of attempted fines to realise who he was dealing with.  All fines forgotten... quickly! 

I don't know what is happening this past week.  We've had about 3 power interruptions.  We just had another one!  No warning, just cuts out for a second.  It's a real nuisance as I have to go around and reset the clocks and check all the IT gear. Laptops are just on batteries but other gear takes a while to recover.    I think they are messing around at the sub-station at the end of the street.  The village has expanded somewhat over the past few years and the industrial area has new buildings appearing regularly.  I suppose the grid is overloaded.

Sounds like a lovely quiet place in the UK.

Not so good to be far out though if you have an emergency.

The thing is I have no idea why my friend moved out to no where land in the first place.

She has been handicapped for decades and should of known how hard it would be so far out of town.

They have a nice club house, tennis courts, pool etc; a couple miles from her but she can not use those.

She is embarrassed to wear a swimsuit in public because of her twisted legs and feet.

At least she will soon be close to medical centers if she needs them.

Our old school mate who is a few years older then us is now in hospital with her husband!

She has something wrong with her kidneys and he has some issues with scarring  in his stomach from an old surgery. Weird it caused a blockage and he is using a feeding tube.

The messed up thing is she was told their apt. manager entered their place and removed her valuable items, he said to protect them!!! IDK, sure sounds fishy to me!

Tomorrow is the 23rd, yet another long weekend here.

What I found to be very humane was when the director of the hospital heard about both my old school mate and her husband being in the same hospital, she put them together in the same room.

Even with different issues going on between them.

I still can not believe their apt. manager entered their place and removed things! Vultures smell blood!

My husband said the same happens here in Hungary ,mostly in the countryside where people have little money.

Vacation, hospital stay etc; and they break in and help themselves.

Think he will have ,some splainin,to do when they get out of hospital§

They never would of known except a nurse friend of theirs popped over to feed their cat.

We had a old so called friend of my husbands watch our flat one time.

He has known the guy since he and the guys twin brother were 9 years old and they played in bombed out buildings together in downtown Budapest.

Not so much that they guy was evil but he seemed to be under the control of our next door neighbor, un known to us at the time. Found out later. Guess Hungary is a small place after all that they would know each other. Our friend lives in the 5th and our place is in the 7th.

Our friend happened years ago to work with the mother in law of our neighbor.

Well we noticed small items missing when we returned to HU. Nothing serious but still.. What made me mad was they helped themselves to a couple bottles of wine i had in the kitchen.

They said it might go bad! Right!!

What my husband later thought happened is perhaps they allowed a few criminals to hide out at our place to avoid being arrested or they rented it out by the hour to ladies of the night!!

IDK? place was left pretty much like we left it but still, yikes!!!

Sounds like a lovely quiet place in the UK.
Not so good to be far out though if you have an emergency.
The thing is I have no idea why my friend moved out to no where land in the first place.
She has been handicapped for decades and should of known how hard it would be so far out of town.
They have a nice club house, tennis courts, pool etc; a couple miles from her but she can not use those.
She is embarrassed to wear a swimsuit in public because of her twisted legs and feet.
At least she will soon be close to medical centers if she needs them.
Our old school mate who is a few years older then us is now in hospital with her husband!
She has something wrong with her kidneys and he has some issues with scarring in his stomach from an old surgery. Weird it caused a blockage and he is using a feeding tube.
The messed up thing is she was told their apt. manager entered their place and removed her valuable items, he said to protect them!!! IDK, sure sounds fishy to me!
Tomorrow is the 23rd, yet another long weekend here. - @Marilyn Tassy

I'd have thought she would like it in the pool as she'd have perhaps more freedom.  It's not like her disability is catching and besides, it's discrimination.  Removing their stuff for protection?  Like hell!  He obviously thought he'd get away with it!

My MIL is back from the hospital.  Mrs F was told that the MIL could wait 24h to be taken home or could go almost immediately in a private ambulance for ~20K HUF.   They chose the immediate private ambulance because everyone would be waiting around for ages for a random ambulance to take her back.   Anyway, they don't know what's wrong with her - she's more verbal but not much more and there was no evidence of a stroke.  We think maybe she's got Parkinson's.  GP is useless and seems to have no ability to diagnose beyond what is in a booze bottle (allegedly).  That GP always has to be right even if we all know that GP person is wrong.   Old school communist authority based upon academic titles and non-perfornance.

But as far as I can see, MIL's not living her best life.  She's basically immobile and not communicative and laying there on her own.  She doesn't seem to be much worse but it's no life at all really.  I hate to say it but she'd be better off moving on to the next plane of existence.

So sad to hear that.

Make sure she stays hydrated whatever that takes. I know I have to refill glasses of water for my husband all the time. He forgets to drink.

Keep a water bottle near her just in case.

My friend did not even want to join me swimming in her own pool because of her handicap. She said she would have to wear socks so I would not see how twisted her feet are. Too vain to be in a public pool and swim.

IDK, she was too much, I later sat at her feet and rubbed them for her, weird maybe but that is what friends are for aren,t they?

Too much focus on her looks but she used to be the pretty girl in our group.

You might find this resent post about preventative health care in Hungary to be entertaining.I find it funny, it,s all fine and dandy until something real happens medically. Then people miss home and ask themselves WTH is going on here?

I keep thinking of my brothers medical issues, he would be 6 feet under long ago if he was treated here. I am sure of it!

Nice day outside, we are mad about catching a cold and not being well;

A few days ago on the subway some dude a good 20 feet away from us let loose coughing and sneezing. We got up to move to another car but alas, too late,those germs travel fast. Drinking tons of Kamilla tea and drinking lots of water.

Wonder how many others he shared his cold with, the subway was crowded.

I remember an old lady at a doctors office who had been waiting hours to get  an ambulance to take her home.

I think spending 20,000 to get it over with was worth it.

That women said once she waited so long the doctors office closed and she had to hire a cab!

I called the ambulance for my step father when it was his time to leave. Back in 1980.

In the US they made a huge deal out of it since I told the operator a man was dying.

Police, fire dept and ambulance all showed up. Everyone was very kind.

Of course in Simi, 5 out of every 10 people seem to work in the fire dept or police dept. Sort of a safe place to live.

In 1986 my husband slid down a flight of stairs at a museum near the Austrian boarder.

He could not speak, the air was knocked out of him.

They took him to lay down in a room and asked if he wanted a doctor. He told them no, he just needed to get his breath and he would drive back to Erd;

He also got angry with me when I told him he should get a doctor. he said they only have horse doctors out in the countryside.

He drove himself back to his moms in Erd; I prayed the entire ride back, he would not let me drive him.

In the commie days the thing was to call a house doctor out and let them decide if you needed an ambulance or further care.

Waited a couple hours for her to show up. She called the ambulance to the home to take him into Budapest for x rays or whatever.

Another long wait time, well over an hour, could of been 2 hours. Moaning and hurting the entire wait time.

Finally some old looking meat wagon shows up. 2 rough looking men both wearing overhauls and no uniform lead us to the back of the van.

There was already 2 men inside; One laying own groining and one sitting holding his bloody head in his heads with a rag around his head. The dirt roads in Erd are all lumpy an d bumpy but that did not stop the driver from speeding. Every pot hole my husband let out a loud scream.

He told them to slow down because they were killing him.

He had given them his passport as required and they saw it was from the USA.

The driver got all nasty and said we are not in America??!!

We got on the semi paved road and my husband screamed for them to let us out.

They stopped, we got out and started walking, not even sure where we were going. I was supporting him best I could.His brother came down the road and took us into Budapest.

He had cracked 3 ribs. Had x rays and the treatment was bed rest only. Worst vacation story ever!

So sad to hear that.Make sure she stays hydrated whatever that takes. I know I have to refill glasses of water for my husband all the time. He forgets to drink.Keep a water bottle near her just in case.My friend did not even want to join me swimming in her own pool because of her handicap. She said she would have to wear socks so I would not see how twisted her feet are. Too vain to be in a public pool and swim.IDK, she was too much, I later sat at her feet and rubbed them for her, weird maybe but that is what friends are for aren,t they?Too much focus on her looks but she used to be the pretty girl in our group.You might find this resent post about preventative health care in Hungary to be entertaining.I find it funny, it,s all fine and dandy until something real happens medically. Then people miss home and ask themselves WTH is going on here?I keep thinking of my brothers medical issues, he would be 6 feet under long ago if he was treated here. I am sure of it!Nice day outside, we are mad about catching a cold and not being well;A few days ago on the subway some dude a good 20 feet away from us let loose coughing and sneezing. We got up to move to another car but alas, too late,those germs travel fast. Drinking tons of Kamilla tea and drinking lots of water.Wonder how many others he shared his cold with, the subway was crowded. - @Marilyn Tassy

My MIL is incapable of drinking herself. She has to be helped for everything now.  They force liquid into her using a big industrial syringe. She's also spoon fed.  She cannot hold a cup or even drink through a straw. She doesn't seem to like drinking or eating which might be a sign of the end coming but it's been like this for some weeks now. It's not nice at all.

Don't people coughs and sneezes spread diseases!

I don't like door handles recently in public places. People don't wash their hands after doing their business and rub their hands on everything! Yuck!

Poor women it must be taking an emotional toll on everyone.

Hope the grandchildren have made peace about her soon moving on.

Sometimes children do not get it until it is too late.

Sounds like she can not be alone for long if she can not take fluids or food by herself.

My gosh, it sounds sad.

I am surprised they sent her home.A feeding tube sounds like it is in order.

My thing is seeing so many people reaching for bakery goods and not using thongs.

Even if there are none, you can use an empty bag to keep your hands off the items.

IDK that the HPV virus can live off of door handles, now that is super scary;

Learned a bit too late but I like to share knowledge with others if possible.

Now I know why my mother was such a freak about us washing our hands and face before meals. She would look at our nails too and sometimes make us wash twice.

Poor women it must be taking an emotional toll on everyone.
Hope the grandchildren have made peace about her soon moving on.
Sometimes children do not get it until it is too late.
Sounds like she can not be alone for long if she can not take fluids or food by herself.
My gosh, it sounds sad.
I am surprised they sent her home.A feeding tube sounds like it is in order.
My thing is seeing so many people reaching for bakery goods and not using thongs.
Even if there are none, you can use an empty bag to keep your hands off the items.
IDK that the HPV virus can live off of door handles, now that is super scary;
Learned a bit too late but I like to share knowledge with others if possible.
Now I know why my mother was such a freak about us washing our hands and face before meals. She would look at our nails too and sometimes make us wash twice. - @Marilyn Tassy

We've just been to the cemetery to look at the long lost great uncle.  He died in 1936 aged just 36 of nasty social disease.  It would be easily and simply cured now by antibiotics but not back then.  It's sad really.  It was probably completely unnecessary for him to suffer.  Penicillin was discovered in 1928 and in widespread use by 1945.  If they'd experimented on him, he'd have probably survived.  Even worse, he was ostracised by his family.  Hardly anyone visits his grave. I'd never been there until today.   We'll be doing the rounds on the cemeteries at the end of next week.  And I think with the MIL, we'll have another one to visit by next year.

I don't think the MIL needs a feeding tube.  She just needs it mashed up and shoved in her mouth.  She's unable to chew harder stuff and her arms and legs no longer work. It all seems a bit rubbish to me   Keeping her going seems to be absolutely pointless. She's got zero quality of life I can detect.  She can hardly communicate.  I've come to the realisation I do not want to sit there with others looking at her.  I'd rather sit in the car and listen to the radio.  It sounds bad but there's nothing I can do to help.  I'd be in the way.  I think my job is to support Mrs F and that's all.  So long as I can help the Mrs, I'm contributing. 

And in typical teenage style, the kids do not really seem to care much.  I am not surprised by that and we don't begrudge them.  It's just what happens in life.  I do see the replay going on now how it was when I was a teenager and my grandparents popped off.  It didn't seem to be that important at the time. It was a shame but they weren't on the radar so much.   Sad to say that.

Poor women it must be taking an emotional toll on everyone.Hope the grandchildren have made peace about her soon moving on.Sometimes children do not get it until it is too late.Sounds like she can not be alone for long if she can not take fluids or food by herself.My gosh, it sounds sad.I am surprised they sent her home.A feeding tube sounds like it is in order.My thing is seeing so many people reaching for bakery goods and not using thongs.Even if there are none, you can use an empty bag to keep your hands off the items.IDK that the HPV virus can live off of door handles, now that is super scary;Learned a bit too late but I like to share knowledge with others if possible.Now I know why my mother was such a freak about us washing our hands and face before meals. She would look at our nails too and sometimes make us wash twice. - @Marilyn TassyWe've just been to the cemetery to look at the long lost great uncle. He died in 1936 aged just 36 of nasty social disease. It would be easily and simply cured now by antibiotics but not back then. It's sad really. It was probably completely unnecessary for him to suffer. Penicillin was discovered in 1928 and in widespread use by 1945. If they'd experimented on him, he'd have probably survived. Even worse, he was ostracised by his family. Hardly anyone visits his grave. I'd never been there until today. We'll be doing the rounds on the cemeteries at the end of next week. And I think with the MIL, we'll have another one to visit by next year.I don't think the MIL needs a feeding tube. She just needs it mashed up and shoved in her mouth. She's unable to chew harder stuff and her arms and legs no longer work. It all seems a bit rubbish to me Keeping her going seems to be absolutely pointless. She's got zero quality of life I can detect. She can hardly communicate. I've come to the realisation I do not want to sit there with others looking at her. I'd rather sit in the car and listen to the radio. It sounds bad but there's nothing I can do to help. I'd be in the way. I think my job is to support Mrs F and that's all. So long as I can help the Mrs, I'm contributing. And in typical teenage style, the kids do not really seem to care much. I am not surprised by that and we don't begrudge them. It's just what happens in life. I do see the replay going on now how it was when I was a teenager and my grandparents popped off. It didn't seem to be that important at the time. It was a shame but they weren't on the radar so much. Sad to say that. - @fluffy2560

I can sympathise.

I joined the Army at 15 and left behind my mum with her new husband and her mother and step granfather and my sister.  My Nan was getting on when I left (albeit she passed younger than I am now), I guess I have to say that she didn't age very well, I guess the 2nd world war took it out of her, she was bombed out of her house a couple of times; when I left they were both pretty much immobile and totally dependant on their son to do anything outside of the front door, there was no social care worthy of the name in 1970.

Anyway, as a boy soldier, to keep us out of mischief, they used to find us things to do at weekends, I ended up as a weekend carer for an old woman at Tone Vale Hospital; I'm not goiong to say much about her, except to say that she pretty much matches your MIL and we would feed them at meal times and act as a pare of hands for the nursing team. The number of people needed to provide care for one person 24/7 is astounding.  My wife did her nursing training at an old persons hospital in Holland; again a massive eye opener to a system that was much better than what I had experienced 15 years earlier in Taunton.  I agree with your summation mate, stay in your car and read a book, but be there for your wife, she has no choice.

I can sympathise.

I joined the Army at 15 and left behind my mum with her new husband and her mother and step granfather and my sister. My Nan was getting on when I left (albeit she passed younger than I am now), I guess I have to say that she didn't age very well, I guess the 2nd world war took it out of her, she was bombed out of her house a couple of times; when I left they were both pretty much immobile and totally dependant on their son to do anything outside of the front door, there was no social care worthy of the name in 1970.

Anyway, as a boy soldier, to keep us out of mischief, they used to find us things to do at weekends, I ended up as a weekend carer for an old woman at Tone Vale Hospital; I'm not goiong to say much about her, except to say that she pretty much matches your MIL and we would feed them at meal times and act as a pare of hands for the nursing team. The number of people needed to provide care for one person 24/7 is astounding. My wife did her nursing training at an old persons hospital in Holland; again a massive eye opener to a system that was much better than what I had experienced 15 years earlier in Taunton. I agree with your summation mate, stay in your car and read a book, but be there for your wife, she has no choice. - @Cynic

Thanks for that. It does help to share experiences. I didn't know if I should feel guilty.   Nurse-cum-carer who comes to help says that her passing will not be fast.  She deals with many patients en-route to the blue yonder and knows when it's coming. 

My MIL is mid-70s so not exactly ancient but that's genetics for you.  She obviously got a short straw.  Nearly all my relatives are long lived into their 90s and some were eventually kept going with medical science but others just kept chugging along on their own.  They had quality of life and could engage with life itself.  They had interest and determination. 

I'm not seeing this with the MIL.  She was always a person to let life wash over her and now it seems, she's not putting up any resistance against her demise.  Maybe she's worn out by it.  Or incapable of thinking.  No-one knows.

I'm looking at the discussion on assisted dying in the UK and I'm thinking here, it'd be the same discussions here.  Having seen this going on here, I think I'm in favour of choice by the individual.

One thing which is not going on with the MIL is pain.  She doesn't say she is anyway.   She can answer yes and no but we don't know the depth of any thinking that might be going on in there.  It might be the pain never reaches her brain and she just doesn't know if something hurts. 

I can sympathise.I joined the Army at 15 and left behind my mum with her new husband and her mother and step granfather and my sister. My Nan was getting on when I left (albeit she passed younger than I am now), I guess I have to say that she didn't age very well, I guess the 2nd world war took it out of her, she was bombed out of her house a couple of times; when I left they were both pretty much immobile and totally dependant on their son to do anything outside of the front door, there was no social care worthy of the name in 1970.Anyway, as a boy soldier, to keep us out of mischief, they used to find us things to do at weekends, I ended up as a weekend carer for an old woman at Tone Vale Hospital; I'm not goiong to say much about her, except to say that she pretty much matches your MIL and we would feed them at meal times and act as a pare of hands for the nursing team. The number of people needed to provide care for one person 24/7 is astounding. My wife did her nursing training at an old persons hospital in Holland; again a massive eye opener to a system that was much better than what I had experienced 15 years earlier in Taunton. I agree with your summation mate, stay in your car and read a book, but be there for your wife, she has no choice. - @Cynic


Thanks for that. It does help to share experiences. I didn't know if I should feel guilty. Nurse-cum-carer who comes to help says that her passing will not be fast. She deals with many patients en-route to the blue yonder and knows when it's coming.

My MIL is mid-70s so not exactly ancient but that's genetics for you. She obviously got a short straw. Nearly all my relatives are long lived into their 90s and some were eventually kept going with medical science but others just kept chugging along on their own. They had quality of life and could engage with life itself. They had interest and determination.

I'm not seeing this with the MIL. She was always a person to let life wash over her and now it seems, she's not putting up any resistance against her demise. Maybe she's worn out by it. Or incapable of thinking. No-one knows.

I'm looking at the discussion on assisted dying in the UK and I'm thinking here, it'd be the same discussions here. Having seen this going on here, I think I'm in favour of choice by the individual.

One thing which is not going on with the MIL is pain. She doesn't say she is anyway. She can answer yes and no but we don't know the depth of any thinking that might be going on in there. It might be the pain never reaches her brain and she just doesn't know if something hurts. - @fluffy2560

Pain is frustrating; II'll tell you all about it one day.

Pain is frustrating; II'll tell you all about it one day. - @Cynic

Pain is supposed to signal that one needs to stop doing what one is doing.  Yet we tend to keep calm and carry on without realising the damage we're doing.

My back isn't so good today.  Too much heavy lifting and twisting in the garden.  I was moving logs for the wood burner this afternoon.  Mrs F warned me not to do it.  I know  I'm going to really pay for it tomorrow.  Couple of years ago, something went twang and it's not been the same since.   

Sorry about your back/spine too! 🙁

Different subject but following on with Revolut discussion:

I'm now in a dispute over card payments.  Like Revolut, the people taking the money out of my card account have no redress mechanism.  There's no phone number, no customer, no e-mail, nothing! 

If I follow any complaints procedure they have documented, the flow doesn't include erroneous payments. And they say they will respond in 10 days!  WTF?  There's a bit of a chain in this dispute and one of them says something bonkers like 28 days to respond to a web form.  The only way I think this can be resolved is for me to write to the managing director of the retailer. But from here?  3 weeks for a letter to reach the UK?

But I think I can only get their attention via the UK small claims court.  I've done that several times. It will also allow me to get compensation for the time and cost of dealing with their lack of customer service.  I usually charge them £15 an hour for administrative work on top of the disputed amount, the cost of the small claims plus the amount and interest.   They usually cough up when there's a summons as it's too expensive to resist.

Or maybe I can just send them a bill and see if they pay it.

Different subject but following on with Revolut discussion:
I'm now in a dispute over card payments. Like Revolut, the people taking the money out of my card account have no redress mechanism. There's no phone number, no customer, no e-mail, nothing!

If I follow any complaints procedure they have documented, the flow doesn't include erroneous payments. And they say they will respond in 10 days! WTF? There's a bit of a chain in this dispute and one of them says something bonkers like 28 days to respond to a web form. The only way I think this can be resolved is for me to write to the managing director of the retailer. But from here? 3 weeks for a letter to reach the UK?

But I think I can only get their attention via the UK small claims court. I've done that several times. It will also allow me to get compensation for the time and cost of dealing with their lack of customer service. I usually charge them £15 an hour for administrative work on top of the disputed amount, the cost of the small claims plus the amount and interest. They usually cough up when there's a summons as it's too expensive to resist.

Or maybe I can just send them a bill and see if they pay it. - @fluffy2560

  Dang nightmare!!

Poor women it must be taking an emotional toll on everyone.Hope the grandchildren have made peace about her soon moving on.Sometimes children do not get it until it is too late.Sounds like she can not be alone for long if she can not take fluids or food by herself.My gosh, it sounds sad.I am surprised they sent her home.A feeding tube sounds like it is in order.My thing is seeing so many people reaching for bakery goods and not using thongs.Even if there are none, you can use an empty bag to keep your hands off the items.IDK that the HPV virus can live off of door handles, now that is super scary;Learned a bit too late but I like to share knowledge with others if possible.Now I know why my mother was such a freak about us washing our hands and face before meals. She would look at our nails too and sometimes make us wash twice. - @Marilyn TassyWe've just been to the cemetery to look at the long lost great uncle. He died in 1936 aged just 36 of nasty social disease. It would be easily and simply cured now by antibiotics but not back then. It's sad really. It was probably completely unnecessary for him to suffer. Penicillin was discovered in 1928 and in widespread use by 1945. If they'd experimented on him, he'd have probably survived. Even worse, he was ostracised by his family. Hardly anyone visits his grave. I'd never been there until today. We'll be doing the rounds on the cemeteries at the end of next week. And I think with the MIL, we'll have another one to visit by next year.I don't think the MIL needs a feeding tube. She just needs it mashed up and shoved in her mouth. She's unable to chew harder stuff and her arms and legs no longer work. It all seems a bit rubbish to me Keeping her going seems to be absolutely pointless. She's got zero quality of life I can detect. She can hardly communicate. I've come to the realisation I do not want to sit there with others looking at her. I'd rather sit in the car and listen to the radio. It sounds bad but there's nothing I can do to help. I'd be in the way. I think my job is to support Mrs F and that's all. So long as I can help the Mrs, I'm contributing. And in typical teenage style, the kids do not really seem to care much. I am not surprised by that and we don't begrudge them. It's just what happens in life. I do see the replay going on now how it was when I was a teenager and my grandparents popped off. It didn't seem to be that important at the time. It was a shame but they weren't on the radar so much. Sad to say that.  - @fluffy2560

I can sympathise.

I joined the Army at 15 and left behind my mum with her new husband and her mother and step granfather and my sister. My Nan was getting on when I left (albeit she passed younger than I am now), I guess I have to say that she didn't age very well, I guess the 2nd world war took it out of her, she was bombed out of her house a couple of times; when I left they were both pretty much immobile and totally dependant on their son to do anything outside of the front door, there was no social care worthy of the name in 1970.

Anyway, as a boy soldier, to keep us out of mischief, they used to find us things to do at weekends, I ended up as a weekend carer for an old woman at Tone Vale Hospital; I'm not goiong to say much about her, except to say that she pretty much matches your MIL and we would feed them at meal times and act as a pare of hands for the nursing team. The number of people needed to provide care for one person 24/7 is astounding. My wife did her nursing training at an old persons hospital in Holland; again a massive eye opener to a system that was much better than what I had experienced 15 years earlier in Taunton. I agree with your summation mate, stay in your car and read a book, but be there for your wife, she has no choice. - @Cynic

  15 years old. Wow that is so young.

Yes, very ill people revert back to being babies. 24/7 care.

I know in states like Oregon, they have end of life options.

IDK, as long as there is no mental or physical pain, I would just leave it to nature.

Yes, my mother to me and me alone that her mother passed from a social disease.

Penicillin would of fixed it but she passed in 1937 when my mother was 13.

She suffered for years to the point where they had to tie her to her bed so she would not roan out into the streets.

IDK, what was going on, my grandfather and she were not together from what I gathered. She had a romance with the chauffeur as she was the head cook for a very wealthy family in Conn.

He planned on marrying her, I have the ring he gave her.

I never heard of any divorce between my grandparents though.

She was in her mid 40s.

My mother said she was very tiny and pretty with long black straight hair down to her waist.

She was part native, part black and mostly European.

The chauffeur was a German man like my grandfather was.

Never met my Ruysn grandmother either. She also passed in her mid 40s. Had 8 children, the youngest was only 3 when she died.

She died from colon cancer on the operating table.

The family curse, colon cancer, killed off her daughter and granddaughter and one of her sons. My brother died of it just over 2 years ago. Bad genes!

IDK, modern  medicine can do so much to save lives but then again many other factors matter too.

It is strange my mother only told me about how her mother passed. My siblings were not overly interested to know family history.My mother was embarrassed about it as it made it seem like her mom was a loose women.

From what I know, that was not the case.

In fact my uncle almost cancelled his wedding with my aunt, moms younger sister. In the 1950s they took blood tests before marriage; The test showed my aunt had been infected at birth with that social disease. Her eyesight was affected at birth. She always wore thick glasses.

Guess love won out and they married but what a terrible start.

Dang nightmare!! - @Marilyn Tassy

I complained to my CC company and they already paid me back.   

This is one of the great things about tight consumer protection laws.   

They said that they would refund the money immediately (which they have) and the twits who charged me have 45 days to fight back. We'll see.

Interestingly, I told them (on the phone) about the circumstances and they said it happens all the time with those parties.  So basically it's a kind of scam.  Some people will resist but the average punter would give up or possibly just pay and leave it at that. 

But for me, I'm becoming semi-retired of late so I'm ready to spend very large amounts of time on it.  I can work on it all day on it if necessary.   My whingeing is going to cost them.  I can also rubbish them on social media as well.  They don't like that for sure.

Now I'm thinking if I can get some compensation for wasting my time on their mistake.  Maybe I can get like some voucher or something in addition to my cash.  I feel it's necessary to address my grievance and hurt feelings.

I think it is going to get worst and worst with so much being done online instead of in person.

Glad to hear it is working out.

We have made, or rather my husband has made a couple of mistakes ordering items from iffy companies.

I told him it sounded to good to be true and it was.

We received the one item which was a joke and they other order they put in a replacement and not what we thought we were getting.

This is the 3rd time so far that he got carried away ordering and got crap or nada in return.

Hopefully he has learned by now.

My friend out in the high desert was doing grocery orders online and having it delivered every 2 weeks or so.

Never failed, they always gave her half rotten produce which went straight into the trash can.

Now her husband goes into town to pick up their orders in person. He just picks up the online orders but he really should do the shopping himself.

He still gets rotten produce if he does not go through each bag before driving the hour home.

We thought of ordering from Tesco online but no way,the order fillers do not care what they toss in your order.

Ordering water in bulk might be the only thing to have delivered.

15 years old. Wow that is so young.Yes, very ill people revert back to being babies. 24/7 care.I know in states like Oregon, they have end of life options.IDK, as long as there is no mental or physical pain, I would just leave it to nature. - @Marilyn Tassy

One of the arguments for assisted dying is that relatives would pressure the person to take the quick way out.  I can see that discussion developing here with the MIL.  As far as we know, she's not in pain and doesn't seem to be in mental anguish.  We're not really sure if she's still in there.   She has increased her vocabulary by one or two words apparently.

Elsewhere, my BIL has taken a turn for the worse and he's been in hospital for 1 month.  He's in his mid-70s and he's got Parkinson's but he wasn't that bad when I saw him maybe 1 year ago.  Apparently he cannot walk now.  I think he's suddenly got very much worse.  The weirdest thing is my sister didn't tell anyone and neither did my nephew or niece.  It was like a wall of silence I was and I think others were unaware of.  My sister possibly thinks asking for help looks like weakness but finally a day or so ago, she said he was in severe decline. It looks like a dam broke and she had to tell someone.  Obviously offers to come and help appeared immediately.  But what anyone can do, no-one knows.  She's only small and there's no way she can manhandle a 6ft+ guy who's just immobile and unable to help himself.    She refuses to have any help at home as she doesn't want strangers in her house.  She's not able to grasp her options.   So the only obvious option is for him to go to a home where they have the gear for it.   Anyway, their kids are on their way to help so we're not needed. But probably we'll have a bout of funerals before Xmas.   How cheerful is that! 

I would not doubt your MIL is still there inside her head. Must be frustrating for her to not be able to tell anyone how she feels or what she wants.

My mother fell into a coma, was in one for 11 days in hospital not counting the 3 days she was on the floor before help came! That hurts my heart to think my mother was literally down and out and alone.

Her husband was there but in a drunken haze. When 7 of us came to her side my brother and sister went hunting for her husband. he was in hiding. We reported him to the police, we all walked in to report him. Small town and his elderly father was one of the old boys in town so nothing really was done.

I know mom must of had a pack with him to let her go and all he could do was drink and wait it out.

Anyways, she seemed to know 5 of her children were there with her. She squeezed my hand softly with all the strength she had and a tear ran down her face.More goes on in the mind then we know.

My brother in rehab told me while he was in his coma with sepsis in the ICU he could hear the doctors and nurses.Thought he was in a dream.

I know all at once is a  bit much. Your sister face it and make her own choices on how best to deal with what is happening and what is going to happen.

Sorry, life is wonderful but it can also be cruel.

My friend out in the high desert was doing grocery orders online and having it delivered every 2 weeks or so.Never failed, they always gave her half rotten produce which went straight into the trash can.Now her husband goes into town to pick up their orders in person. He just picks up the online orders but he really should do the shopping himself.He still gets rotten produce if he does not go through each bag before driving the hour home.We thought of ordering from Tesco online but no way,the order fillers do not care what they toss in your order.Ordering water in bulk might be the only thing to have delivered. - @Marilyn Tassy

I always check the stuff on the fresh packets.  They are buggers.  They put the old stuff on top and leave the new stuff in trays underneath. I always look in the tray underneath and check the dates.  There can be days of difference.  And you're right, I've even complained they've left stuff going mouldy on the top.   They seemed indifferent.  Imagine the waste going on.  I see  plenty of pumpkins on sale.  Another waste of growing effort - people should eat the insides but I don't know if they bin it here.  I'm amazed that Halloween stuff is already being replaced by Christmas stuff in the supermarkets.  WTF?  Bit early isn't it?  I might actually hate Christmas now.

I was in Egypt once and bought some tomatoes at the roadside in a desert area.  It was just outside Cairo.   By the time we got back to the apartment I was staying in, the tomatoes had literally turned to mush.  They didn't last 5 minutes in that 40C heat.   We should have eaten them there and then!

Thinking it over, there was 9 of us going to see my mom is hospital.

Forgot about a couple of the spouces.

They gave us a conference room to sit in. Gave us drinks etc.

They made sure moms hair was brushed and she was all cleaned up since they knew we were a force to deal with.

You have to stay on top of the medical workers or they let things slide.

My friend out in the high desert was doing grocery orders online and having it delivered every 2 weeks or so.Never failed, they always gave her half rotten produce which went straight into the trash can.Now her husband goes into town to pick up their orders in person. He just picks up the online orders but he really should do the shopping himself.He still gets rotten produce if he does not go through each bag before driving the hour home.We thought of ordering from Tesco online but no way,the order fillers do not care what they toss in your order.Ordering water in bulk might be the only thing to have delivered. - @Marilyn Tassy

I always check the stuff on the fresh packets. They are buggers. They put the old stuff on top and leave the new stuff in trays underneath. I always look in the tray underneath and check the dates. There can be days of difference. And you're right, I've even complained they've left stuff going mouldy on the top. They seemed indifferent. Imagine the waste going on. I see plenty of pumpkins on sale. Another waste of growing effort - people should eat the insides but I don't know if they bin it here. I'm amazed that Halloween stuff is already being replaced by Xmas stuff in the supermarkets. WTF? Bit early isn't it?

I was in Egypt once and bought some tomatoes at the roadside in a desert area. It was just outside Cairo. By the time we got back to the apartment I was staying in, the tomatoes had literally turned to mush. They didn't last 5 minutes in that 40C heat. We should have eaten them there and then! - @fluffy2560

Yes, sometimes produce looks OK and by the time you get home there are trash.

Happens allot in the summer with berries bought at the farmers markets.

Yes, sometimes produce looks OK and by the time you get home there are trash.
Happens allot in the summer with berries bought at the farmers markets. - @Marilyn Tassy

We used to do PYO (Pick Your Own).  As kids, we always stuffed our faces on the spot as well as buying a basket.  Couldn't look at another strawberry for months afterwards!

Thinking it over, there was 9 of us going to see my mom is hospital.Forgot about a couple of the spouces.They gave us a conference room to sit in. Gave us drinks etc.They made sure moms hair was brushed and she was all cleaned up since they knew we were a force to deal with.You have to stay on top of the medical workers or they let things slide. - @Marilyn Tassy

I think my BIL is being treated OK but I worry more about my sister's state of mind.   She's never been the leader, it was always him. He did everything.   And now she's got to step up.  They have also got themselves in a bit of a muddle about their house, his care and some expensive construction work which is now in a legal process.  They'll all just have to rally around and make some rational decisions.   But rational is an oxymoron when thinking of dementia and Parkinson's.  When is someone competent or not competent?  And that's even without dementia and Parkinson's come to think of it.   Really hard to say!

Thinking it over, there was 9 of us going to see my mom is hospital.
Forgot about a couple of the spouces.
They gave us a conference room to sit in. Gave us drinks etc.
They made sure moms hair was brushed and she was all cleaned up since they knew we were a force to deal with.
You have to stay on top of the medical workers or they let things slide. - @Marilyn Tassy

In general, society tends to reflect on the society around them.  I think Florence Nightingale was probably an exception to the rule, but perhaps the medical workers you saw were focussed on doing medical stuff?  Or they were dealing with the same stuff the rest of us deal with on top of caring for patients.  I've seen my wife working in a variety of situations; letting things slide has never been something I saw.

A video of 1956 from British Pathe:

The Battle Of Budapest: Hungarian Revolution (1956)

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.

I went to the eye doctor last Wednesday,  I hadn't been in 5 years for a check up and they knew all my details.

It also has my EHIC on the rear.

It's an excellent system.

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.
I went to the eye doctor last Wednesday, I hadn't been in 5 years for a check up and they knew all my details.

It also has my EHIC on the rear.

It's an excellent system. - @SimCityAT

The UK's major failing is the lack of a national identity database and politicians belief that adopting anything like what the EU countries have operated for years, would mean the downfall of Westminster.

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.I went to the eye doctor last Wednesday, I hadn't been in 5 years for a check up and they knew all my details.It also has my EHIC on the rear.It's an excellent system.  - @SimCityAT

The UK's major failing is the lack of a national identity database and politicians belief that adopting anything like what the EU countries have operated for years, would mean the downfall of Westminster. - @Cynic

I'm actually against ID cards.   

Putting all faith in one identifier is likely to be less secure than multiple IDs.   Compromise that ID, everything else is invalid and almost impossible to recover from.

That said, here in HU, I've got about 4 pieces of ID documentation - national ID card, address card, residence permit, driving licence (in HU they don't have addresses on them). The RP is only valid with my passport.

After WW2, continuing UK ID cards was rejected in a court case where someone was asked to provide their ID card by the police and the person refused to do.  Subsequently the courts agreed there was no need for it as the country was no longer at war. 

As far as I know, we're only in the foothills of war with Russia - they are carrying out sabotage attacks already.  If we end up with a real fight then I expect the political instinct will be to bring IDs back and the cops will be able to ask for them on demand.  It'll be worse than COVID.

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.
I went to the eye doctor last Wednesday, I hadn't been in 5 years for a check up and they knew all my details.

It also has my EHIC on the rear.

It's an excellent system. - @SimCityAT

If you turn up at a hospital or GP with no ID or e-Card, will you be treated or turned away regardless of the seriousness of your health needs?

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.I went to the eye doctor last Wednesday, I hadn't been in 5 years for a check up and they knew all my details.It also has my EHIC on the rear.It's an excellent system.  - @SimCityAT

If you turn up at a hospital or GP with no ID or e-Card, will you be treated or turned away regardless of the seriousness of your health needs? - @fluffy2560

I'm pretty sure you would be seen, but where ever I go out, I take my wallet with me, even if it's not going to buy anything, my eCard and Residency Card goes with me.

The photo on the eCard is a new thing it's just an added security feature on it. But it's still not regarded as a form of ID.

We have the eCard in Austria, it has your insurance number on it, photo and a chip. The chip stores all your information on it, you need to see the doctor it has your details.I went to the eye doctor last Wednesday, I hadn't been in 5 years for a check up and they knew all my details.It also has my EHIC on the rear.It's an excellent system. - @SimCityATIf you turn up at a hospital or GP with no ID or e-Card, will you be treated or turned away regardless of the seriousness of your health needs? - @fluffy2560

I'm pretty sure you would be seen, but where ever I go out, I take my wallet with me, even if it's not going to buy anything, my eCard and Residency Card goes with me.

The photo on the eCard is a new thing it's just an added security feature on it. But it's still not regarded as a form of ID. - @SimCityAT

Yes, sure but if you say, were in a car accident and your documents were still in the crashed car and the ambulance took you to any hospital, would they properly treat you?  Or would it be, no insurance, no treatment, pushed outside to die or suffer?

NHS UK would of course always treat you and not necessarily even ask you to pay as it's always free at the point of care.  That's even if they try to recover the money later should one be proved not entitled.

It takes away a lot of fear that prevails in the USA where people do not even want to call ambulances or go to hospital despite being seriously injured.  People die there because of fear and lack of affordability of drugs.

Just wondered if the eCard was an obstacle to treatment. 

BTW, I just got some meds from the GP here, cost 3000 HUF for 2 packets of 20 each, last 10 days total.  If I was in the UK, it'd be free as I'm over 60. I always wonder how pensioners here can afford some of the medicines they are given.

All my cancer treatments were covered in Hungary with my TAJ.

Weird thing is they did not test me first for DPD; A genetic thing that no one would know they have unless they were given 5 FU type of chemo drugs.The liver can not process the drug and it can possibly kill you.

My luck is I am one of the rare people who are allergic to 5 FU.

WBC dropped so low they had to isolate me for my own protection from others.

I barely remember those days, living in a serious mental daze for months afterwards.

Long story but  I had to get daily shots in hospital to counter act the chemo drugs;

I had to buy my shots before being admitted into hospital!

You would think out of all drugs given, one to safe your live would be covered!

Was not too expensive here, but the idea of it  is disturbing.

Also in most countries it is illegal to give chemo drugs without first testing for a bad reaction. Test costs between $100; to $150. I would of paid out of pocket if I was told about it.

Would of saved allot of hassle and money that was spent on getting me better.

Scary thing is some unfortunate people actually die with their first dose of 5 FU, I had 5 before I crashed.