Contact Information Polish Companies

Post new topic

Member since 19 July 2018

Assman87Member19 July 2018 16:21:22

Hello good people!

A few weekends ago I ended up in a Krakow nightclub. When I tried to process a card payment, the staff claimed that the something went wrong in the payment process. Also the machine indicated this, as well did I get a SMS message from my bank that they suspected an unauthorized attempt - which strengthen my trust in the staff actually telling the truth. We tried multiple times, both by changing credit card, moving closer to the terminal reception area, another terminal etc. without any success. I gave up and went to an ATM and picked up cash after a while.

When I checked my credit card statement it emerged that a lot of transactions actually had been processed and I believe it is a scam rather than a matter of a technical error. I am unable to find the contact information to make an agreement with the club directly and my bank has requested me to attempt this before they can initiate a refund process.

Does anyone have an idea about how I can find company contact information in Poland, preferably per e-mail? The transaction details shows the great name "Proassess 2art".

Many thanks in advance for any type of support.

Cheers

Dumbster Member

Member since 18 November 2018

DumbsterMember18 November 2018 12:29:50

Hi, experienced the same last Thursday 15th of November.

...Any success with the contact data of Proassess 2Art Krakow?

Cheers, Best...

pkoi Member

Member since 09 December 2018

pkoiMember09 December 2018 14:54:25

Same thing, they charged my card 10 times more.
I didn't sign the receipt or had to give my PIN.

My credit card company say I need to contact them and file a police report.

Any luck contacting them or getting your money back?

Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert09 December 2018 22:19:14

28541

Assman87 wrote:
nightclub - card payment,

Doesn't matter where in the world you are - pay cash at places like that

Other than that, it's back to the club for a likely argument and a visit to the police, then hope your card company are good and will agree the mass payments are clearly an error of whatever sort.

lillina2 Member

Member since 29 January 2019

lillina2Member29 January 2019 15:15:34

Hi, do you remember the name of this nightclub?

Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert29 January 2019 20:14:41

28541

lillina2 wrote:
Hi, do you remember the name of this nightclub?

The place can't be named on the open forums as that could be seen as defamation.
PM is fine.

Articles to help you in your expat project in Poland

Traveling to Poland
Located in the centre of Europe and a member of the Schengen space, Poland is a very interesting destination to ...
Traveling to Poland with your pet
Moving to Poland with your pet? Find out about the requirements you will need to meet when entering the country ...
Phones and Internet in Poland
Find, in this article, an overview of the Polish telecommunications market and some tips to help you get ...
Accommodation in Poland
When planning a long stay in Poland, finding accommodation will be one of your main priorities. Here's a brief ...
Driving in Poland
Are expats allowed to drive in Poland? Can they use their international driver's license? Find out in this ...
Healthcare in Poland
Are expatriates eligible for free healthcare in Poland? What are the relating conditions and formalities? Find out ...
Internship in Poland
Looking for an internship in Poland? Find out how and where to look for opportunities, learn about visa ...
Leisure in Poland
Wondering how to keep yourself busy in your free time in Poland? Find all that you need to know about leisure in ...