Call center Customer Service Advisor Telemarketer
Job Description: Customer Service Advisor
The Customer Service Advisor is responsible for providing quality service to customers. The main tasks include:
Welcoming and advising customers on offered products and services.
Identifying customer needs and proposing appropriate solutions.
Handling complaints and inquiries.
Managing customer files and ensuring follow-up.
Collaborating with other departments to resolve complex issues.
Participating in customer retention through trustful relationships
Job Description: Sales Advisor
The Sales Advisor plays a key role in the company's sales development. The main responsibilities include:
Prospecting new clients and developing the client portfolio.
Presenting and promoting the company's products and services.
Negotiating sales terms and closing contracts.
Following up and retaining existing customers.
Achieving sales targets set by management.
Providing regular reports on sales activities..
Job Description: Telemarketer
The Telemarketer is responsible for selling products or services over the phone. The main tasks include:
Contacting prospects and clients by phone.
Presenting and explaining the company's products or services.
Addressing customer questions and objections.
Closing sales and recording orders.
Following up on sales and making phone call follow-ups.
Achieving set sales targets.
Description of a Software Engineer and Their Work
A software engineer is a professional specialized in the design, development, testing, and maintenance of software. They often work in teams to create software solutions that meet the needs of users and businesses. Their work involves using various methodologies and tools to ensure the quality and efficiency of the software produced.
Knowledge of programming languages: Proficiency in languages like Java, Python, C , etc.
Problem-solving skills: Ability to identify and solve complex technical problems.
Knowledge of software development methodologies: Familiarity with methodologies such as Agile, Scrum, and others.
Communication skills: Ability to work effectively in a team and communicate with non-technical stakeholders.
Database knowledge: Skill in using and managing database systems.
Testing and debugging: Ability to write and execute tests to ensure software quality.
Project management: Skills in project management to meet deadlines and budgets.
Operating systems knowledge: Understanding of different operating systems and their interaction with software.
Master's degree in progress. Bachelor's degree in Computer Systems and Software Engineering
Français (Langue maternelle)
Anglais (Intermédiaire)
