technicien help desk
Administration of a messaging system Supervision of a corporate network Identification of computer
equipment by IP address Technical assistance and supervision of users Administrator.
Maintains systems configurations based on established department standards and industry best practices.
Conducts training sessions for peers and stakeholders on proposed solutions and emerging technologies.
Works with department leaders to develop accurate, fiduciary, and sustainable project and program
budgets.
What sets me apart from other candidates is my ability to think on my feet and handle technical issues with a
calm and professional demeanor. I approach each customer with a positive attitude and strive to provide quality
service that exceeds expectations. My excellent communication skills and technical acumen allow me to easily
collaborate with both customers and colleagues.
I am confident that I can make an immediate impact on the success to your company and I would welcome the
opportunity to discuss my qualifications in further detail. Thank you for your consideration
Excellent technical knowledge of the products/services offered by the company.
Mastery of problem-solving methods and tools.
Mastery of IT tools specific to the sector of activity; ING ticket solutions, etc.
Knowledge of computer-assisted maintenance management software (CMMS) and document management
software.
Mastery of the main office software, particularly word processing and presentation software (Office pack,
OpenOffice suite, etc).
Mastery of project management and performance indicator monitoring tools.
Superior Technician in IT, Option: Data Base
National Institute Specialized in Vocational Training Mohamed Tayeb Bousna
Français (Courant)
Arabe (Langue maternelle)
Anglais (Courant)