Sorry if this has been answered in other threads, but it seems lots of people are having various issues but not all the same exact issues I am having. First, I am unsure if I used the correct website. I have seen tons of mentions of some new eVisa website in various threads, but I followed the link from the US Embassy in Vietnam website https://evisa.xuatnhapcanh.gov.vn/en_US … uc-dien-tu . This is not the same website that I see referenced in other threads as the "new" website so I am unsure if my application is even valid.
But my other issue is that upon submitting my payment, I got a notification that the payment failed and I needed to resubmit, but the screen refreshed and I had no option to re-enter payment info. I received an email with my registration number, but no email stating whether my payment was rejected or accepted. I submitted my payment using a US credit card (Visa - Chase Sapphire Reserve). The Chase app shows a pending payment and when I search my eVisa application, it shows "In Process" as the status. I'm concerned because I have read others saying they received a message their payment was successful, and some others received an email confirming payment. I have no idea if my payment went through and don't know what to do. I fly out in 13 days and am afraid if I went too long for an update, I will be too crunched for time to reapply if needed.