Customer Service Representative

I am seeking a position in a calling center where I can utilise my excellent communication and problem-solving skills to assist customers effectively. My goal is to provide exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction.

Responsibilities I Am Willing to Take On:

• Answering customer calls and addressing their needs professionally.
• Providing accurate information about products and services.
• Resolving customer concerns with a focus on satisfaction.
• Maintaining organised and accurate records of customer interactions

Skills I Bring to the Role:

• Strong communication and interpersonal abilities.
• Problem-solving and conflict-resolution skills.
• Fluency in English (C2 level) for effective communication.
• Ability to stay calm under pressure and meet performance targets.