Patient care, support workers, customers services
Am a dedicated and compassionate healthcare professional with over 10 years of experience in patient care, customer service, and healthcare management. I have a strong background in public health administration, business administration, and healthcare management, with a proven track record of improving patient satisfaction rates, streamlining processes, and leading teams to achieve outstanding results. Am a team player with excellent communication skills, and am passionate about providing exceptional care to the elderly and vulnerable populations. A certified caregiver and has experience working in various healthcare settings, including hospitals, clinics, and community health organizations. Lilian am strong advocate for healthcare quality and safety, and committed to making a positive impact in the lives of her patients and community.
1. Compassion and empathy for the elderly
2. Positive and friendly attitude
3. Ability to work cooperatively within a team
4. High level of verbal and written communication skills
5. Proactive and able to take initiative
6. Ability to solve problems and deal with unexpected situations
7. Flexibility and availability to work varied shifts
8. Knowledge of Aged Care quality standards
9. Certificate III in Aged Care (or equivalent)
10. At least 6-12 months of experience in aged care
Additionally,
1. Experience working with dementia patients
2. Basic first aid and CPR skills
3. Ability to speak multiple languages
4. Experience with medication administration
5. Knowledge of palliative care principles
1. Certificate III iin Patient care, aged Care
2. Diploma in Caregiving (as completed by Lilian Ebele Kelechukwu-Nkem)
3. Diploma in Healthcare Management
4. Diploma in Public Health Administration
5. Diploma in Mental Health Care
6. Diploma in Community Services
