Banking, Bank Branch Manager
Banking sector.
Dynamic and results-oriented Bank Branch Manager with over 18 years of experience in leading operations in high-volume branch locations. Expert in developing and implementing financial strategies to achieve both short and long-term organisational goals. Proficient in enhancing customer service standards, increasing operational efficiency, and boosting team productivity through effective training and motivation. Proven track record of significantly increasing customer satisfaction and loyalty through meticulous service delivery and tailored financial solutions.
Microsoft office - Power BI - Dashboard – Teamwork - Communication - Attention to Details - Financial Adviser Managing difficult situations - Numerical skills - Analytical Skills - Identification Of Customer Needs - Credit analysis Accounting - Corporate Banking - Wholesale Bank - Risk management
EDUCATION:
Master, Banking
Institute of banking techniques, France
September 2013 – July 2015
Master, Accounting and Finance
University of Management, Sousse - Tunisia
September 2000 – June 2005
French (Fluent)
Arabic (Mother tongue)
English (Advanced)
