Customer Service Representative (Tokyo)

One of our partner companies is need of a customer service rep. Please apply on the link directly.

https://www.hiwork.jp/job_info/JC2502170000JJ

❖Job Description:

In addition to customer service work, you will also be supporting EC operations, so this position will allow you to learn about EC operations. This year, our goal is to speed up the increase in our product lineup and improve our EC conversion rate. The sudden increase in sales has created a need for someone to handle customer service, which is why we are looking for someone to handle this position. Our company already has someone in this position, so we hope you will feel at ease as we work together. [Job Description] - Responding to inquiries from the EC mall and Shopline - Customer service by phone and email - Managing order delivery status - Supporting the EC operations team

❖Employment Type: Full time

❖Monthly Salary: ¥ 300,000 ~ ¥ 350,000

❖Language Skills:

Japanese: Business (JLPT N2)

English: not required

Chinese (Mandarin) Mandarin: Business

❖Benefits:

Employment insurance Workmen's accident insurance Health insurance Employee pension Various social insurances Employee discount system Regular health check-up SAISON Fukurico

❖Experience:

Previous experience in customer service preferred, but not required