Korean Helpdesk Associate Php100,000

Posted last month
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Description

Company Profile: A Fortune 500 company popularly known all over the world that provides customer engagement services like finance and accounting, information technology services, marketing solutions, etc. across different industries.

Position: Korean Helpdesk Support

Industry: BPO Company

Salary: Php100,000

Location: Makati City

Work Schedule: Shifting

Work Set-Up: Work On site

Benefits:

13th month pay

Miscellaneous allowance

Government Mandated Benefits

Medical Insurance

Leave Credits

Performance Bonus

Requirements:

Filipino National fluent in Korean and English

Korean national with permanent visa holder

High School or bachelor's degree graduate are welcome to apply

With customer service or technical experience voice account is an advantage

Can start working asap

Willing to work in Shifting schedule and on-site

Responsibilities:

Assist clients in software and hardware related concerns through email, chats and calls with the use of supported scripts and procedures

Respond to clients inquiries regarding the technical issues encountered

Escalate concerns as necessary to achieve customer satisfaction

Must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns

Recruitment Process

Recruitment Interview

English Online Assessments

English Operations Interview

Korean Language Validation

Job Offer

Send your resume: asianjobsph@gmail.com

Whatsapp/Telegram:

639176382065

Job offer details
Experience
Graduate
Contract types
Fixed-term contract
Working time
Full time
Contact
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