Customer Representative Agent - Croatian Speaking

Title: Customer Representative Agent with Croatian (Hybrid)

This is a perm hire with my customer (Diverse multilingual BPO centre) at Bucharest, Romania.

Hybrid role - 3 days from the office/2 days from home.

Compensation

Base Salary - EUR €17,000 to €18,000

Benefits – Full.

Relocation Assistance Available - Possible for ideal candidate.

Key Responsibilities:

• Provide exceptional customer service to clients via phone and email, in Croatian.

• Assist customers with inquiries, concerns, and issues in a professional and timely manner.

• Ensure customer satisfaction by addressing their needs effectively and efficiently.

• Collaborate with other team members to resolve complex customer issues.

• Maintain accurate records of customer interactions and transactions.

Qualifications:

• Fluency in Croatian and English is required.

• Prior experience in customer service or a related field is preferred.

• Sales oriented person.

• Excellent communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Strong problem-solving skills and attention to detail.

Benefits:

• Opportunity for career growth and development.

• Dynamic and inclusive work environment.

• Chance to work with a diverse and talented team.

• Training and support to help you succeed in your role.

Note: The applicant should be able to speak Croatian language fluently.