Network Support Engineer

VAM Systems is a Business Consulting, IT Solutions and Services company.

VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:

Professional Skills/Experience:

• Network and collaboration design for new and existing sites including high- and low-level design

• Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc..

• Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users.

• Working closely with ISPs and vendors to resolve escalated Issues

• Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations, Provide Systems clean-up, and regular health check

• Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly

• Vulnerabilities check and follow-up cisco announced bugs and updates

• System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources

• Collaboration Experience: CUCM, UCCX, unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voice mail, IP Telephony, Voice gateway, codecs, etc…

• Infrastructure Experience: Cisco Prime infrastructure, Routing and Switching, PRTG, Cisco ISE, UCS Servers, VM ESXI, WAN/LAN, routing protocols, Visio

• Network Security and availability experience: Palo Alto, VPN, Sophos, System Backup, disaster recovery, firewalls, and load balancers

• Follow up and keep updated with latest networking technologies that will be adopted in the enterprise

• Lead or participate in infrastructure projects

Non-technical:

• collect and analyse business requirements and translate them into IT requirements

• creating and managing annual budgeting, payments and follow-up with finance, ISP and vendors

• Preparing reports and documentations, user/administrators' guide, and walkthrough documents

• process reengineering and process modelling

• IT purchasing including purchase requisite, purchase orders

• Projects and tenders including but not limited to creating tender/project documents, set assessment basis and plan, vendor assessment and selection

Terms and conditions

Joining time frame: (15 - 30 days)

The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading organization in Bahrain.