IT Support & Network Management
Designed, implemented, and maintained network infrastructure for 305 of clients, ensuring high availability and optimal performance.
Configured and managed routers, switches, firewalls, and other networking devices to establish secure and efficient data flow.
Conducted network assessments, identified vulnerabilities, and implemented security measures to safeguard critical data.
Resolved complex network issues by analyzing logs, conducting packet captures, and utilizing network monitoring tools.
Collaborated with cross-functional teams to plan and execute network expansion projects, meeting project timelines and budgetary requirements.
Gathering information about competitors and their products,
Overseeing the development of new products to ensure they meet consumers' desires and needs.
Reviewing and evaluating each product's requirements and specifications Using market research to identify opportunities for new product lines in the future Comparing product price points with similar items that are available from competitors.
Ensuring effective communication between the research and development, sales and marketing departments
Technical Proficiency
Problem Solving:
Project Management:
Communication Skills:
Time Management:
Customer Service
Advanced Diploma in Business Science & Taxation
Diploma in Computer Networking
Google IT Support Professional
Certificate