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Closing a passbook savings account

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kbdudden

Hello,

I opened a passbook savings account in 2012 at BOC.  I would now like to close that account and get the funds out. 

In 2017 I attempted to close the account but it was a non starter as they identified an error in my birthdate on my US issued Passport.  I was also told that I needed to return to the branch that account was opened at to close the account. 

I am a US citizen, never employed in China, English only speaking. 

I'd appreciate any information on successfully navigating this situation.

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