Issue wife visa issue

I appreciate your support

The company try to issue a visa for my wife to join me in Bahrain, she visited Bahrain through Saudi Causeway on March 28th .  as I remember on causeway they gave her a multivisa for one month till April 29th .

The problem every time the company try to issue a visa for her the system shows there is another active visa.


I don't know to cancel the visit visa as I don't have its number, any suggestions please how to solve the issue or cancel this visa

Either wait for it to expire or go to npra.