Change password

Primadonna · 2013-12-26T13:40:51+01:00

Change password Help us improve the website forum. Find answers to your questions in the expat forum. Blogs, pictures, forum for expatriates on expat.com

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Primadonna Jordan Expert

Member since 03 August 2012

Jordan & Netherlands Expert

PrimadonnaJordan Expert26 December 2013 11:40:51

5320

The reason that I post this is because I notice it is not possible to change your password when you forget your password. I experienced this when I want to access by the login page. When you don't remember your password you will receive an email to change it. You will redirected to your profile. Is it not easier to get a code or something to access?

John C. ViP

Member since 14 January 2010

Don't spend the money ... or the money will spend you!

John C.ViP26 December 2013 15:01:11

1813

Primadonna wrote:
The reason that I post this is because I notice it is not possible to change your password when you forget your password. I experienced this when I want to access by the login page. When you don't remember your password you will receive an email to change it. You will redirected to your profile. Is it not easier to get a code or something to access?

Hi Prim,
Always log in your account from the front page https://www.expat.com, not from sub-pages.

Primadonna Jordan Expert

Member since 03 August 2012

Jordan & Netherlands Expert

PrimadonnaJordan Expert28 December 2013 18:59:50

5320

This is not the case.
If you forget your password you can't change it because you need the old password.

Julien Founder

Member since 11 March 2005

17 years of happy life abroad

JulienFounder28 December 2013 19:07:52

52776

We had an internal talk about this and we understood the issue - we'll review this feature asap

Primadonna Jordan Expert

Member since 03 August 2012

Jordan & Netherlands Expert

PrimadonnaJordan Expert29 December 2013 05:43:35

5320

Thank you Julian and team.

James ViP

Member since 20 June 2010

Brazil & Canada Expert

JamesViP29 December 2013 10:02:26

11272

Maybe a Secret Question/Answer or a "forgot my password" checkbox that will e-mail it to your registered e-mail address would solve this problem.

Julien Founder

Member since 11 March 2005

17 years of happy life abroad

JulienFounder30 December 2013 16:58:40

52776

There are many, many possibilities ... time is the only thing missing at the moment

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