My husband and I got ripped off by the hotel where we had our wedding. We presented them will emails and communication records that showed the owner had agreed not to charge us a certain fee, and then he did. Unfortunately we didn't catch it until after we paid, because they made us pay at the end of a long night, and it was jumbled in all the other dinner and service fees.
Our complaint filed with Hungarian consumer protection has gone unanswered.
We have a friend who is editor of a newspaper and wants to publish a story about it. We don't want "revenge" we just want our money back, and to warn people in the summer wedding season to get everything in writing and don't pay anything, no matter how grumpy the staff is getting, until you look over the bills line by line.
Anyway, before the article is published we are afraid of being sued by the hotel. As an American, I feel this should totally be protected by freedom of speech, and NOT defamation, as the story is factual, and the hotel refused to cooperate. But I'm aware Hungary isn't exactly up to justice with their freedom laws, and two "peasants" (hotel owner's suggestion) could very well be in danger of lawyers representing a rich fat old man up in the Buda Hills.
Thoughts?