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Is the internet gateway broke again?

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Budman1

It's been a problem all morning. Maybe it's my ISP (VNPT) down here in Can Tho.

Jaitch

Budman1 wrote:

It's been a problem all morning. Maybe it's my ISP (VNPT) down here in Can Tho.


You are served by the Vung Tau cable station. We have a fibre optic feed from HCM and there appears to be a slight hit on traffic because of the first day back at work.

Our Da Nang fibre feed is suffering from the same heavy loads - and that gateway, of course, is Da Nang.

If you are on VNPT, your InterNet never-helpful point is in HCM on Nguyen Thi Minh Khai. This the same for our BMT feed from HCM.

Hesitate to insult your intelligence, rebooting the computer sometimes helps, as well as your LAN hubs/routers. If your reset your modem, leaving it off for 30 seconds or more helps reset/clear the DSLAM that feeds you.

Our BitTorrent movie/music downloader is banging away happily.

khanh44

My internet seemed to be throttled throughout the day yesterday and today. Usually they throttle my internet connection after 8 pm.

I download TV shows and it always shows my current speed of about 5 Mbps but yesterday starting around 11 am it slowed down to less than 1 Mbps. I can't confirm today but some website were slow to load or otherwise not open at all. ( google search).

khanh44

Just remembered my mom skyped video me this morning and it was a bit choppy.

I use 2 separate internet connections each with their own separate modem and 2 computers.
Same problem.

Budman1

Again.....

http://www.thanhniennews.com/tech/trans … 37184.html

Jaitch

Budman1 wrote:

http://www.thanhniennews.com/tech/transpacific-cable-snaps-slowing-down-internet-in-vietnam-37184.html


There's still plenty if capacity especially since InterNet service providers have expanded the international bandwidth of their back-up cables over the past year.
http://www.submarinecablemap.com/

You will see that there several cables landing in VietNam now. As you will see Da Nang has more cables than even HCM!

Our speed is practically normal - but it might be because we are commercial. There was a slight drop overnight, which is not that uncommon.

I ran a Traceroute on some of our web sites and they are routed westbound through Singapore which could mean they are getting alternate feeds in place.

benjoj

How is the reliability of the Internet in HCM, generally?

Dejavu.dot

benjoj wrote:

How is the reliability of the Internet in HCM, generally?


There is no promises for stable internet here.

Budman1

Here's an update:

http://tuoitrenews.vn/business/25171/su … disrupted-
again


http://www.thanhniennews.com/tech/fixin … 37200.html

Jaitch

benjoj wrote:

How is the reliability of the Internet in HCM, generally?


As reliable as electricity supplies.

It all depends on your vendor - and their facilities.

Often data over mobile is more reliable - some plans are really cheap.

Jaitch

Budman1 wrote:

Here's an update:


I never rely on the 'technical' press of VietNam. They use dramatic, meaningless terms like 'snapped'.

The undersea cables can be up to 15cm in diameter, including the armour, somewhat hard to 'snap'.

Most damage is incurred in-shore when the fishermen ignore the warnings on charts and electronic navigational aids.

I worked the overnight shift and our speeds were really very good - even the HCM (Vung Tau) feeds.

khanh44

Jaitch wrote:
Budman1 wrote:

http://www.thanhniennews.com/tech/transpacific-cable-snaps-slowing-down-internet-in-vietnam-37184.html


There's still plenty if capacity especially since InterNet service providers have expanded the international bandwidth of their back-up cables over the past year.
[img align=C]http://www.submarinecablemap.com/[/url]

You will see that there several cables landing in VietNam now. As you will see Da Nang has more cables than even HCM!

Our speed is practically normal - but it might be because we are commercial. There was a slight drop overnight, which is not that uncommon.

I ran a Traceroute on some of our web sites and they are routed westbound through Singapore which could mean they are getting alternate feeds in place.


My internet has been dropping all day so I switched to my uncle's WiFi connection and no problem. We both use same internet provider though I sign up for 5 Mbps and he uses 1 Mbps.

The coffee shop WiFi always work even through the last 3 undersea cable breakage.

Jaitch

Overnight we lost our HCM feed for about 47 minutes but our Da Nang fibre optic has been running as well as usual.

If you lose service from VNPT you can claim a refund under their 'guaranteed' performance contract.

tsshapiro

I'm having serious issues with this. Does anybody know if I can go to a wireless provider (Viettel or Vinaphone) and buy a wireless USB stick and get my speeds back?

Budman1

Here's the latest update that I could find:

http://www.thanhniennews.com/tech/vietn … 37354.html

tsshapiro

Thanks for the quick post back, and I apologize if this next questions seems stupid (I'm not familiar with the acronyms listed in the article). Do you know if the data of Mobiphone or Vinaphone are affected also? If I could buy one of those carriers USB wireless adaptor, I'd be happy to pay to get me through the next few weeks.

rob verschuren

Can anyone suggest a provider who is not affected by this problem? I live in Nha Trang.
Thanks! Rob

Budman1

tsshapiro wrote:

Thanks for the quick post back, and I apologize if this next questions seems stupid (I'm not familiar with the acronyms listed in the article). Do you know if the data of Mobiphone or Vinaphone are affected also? If I could buy one of those carriers USB wireless adaptor, I'd be happy to pay to get me through the next few weeks.


I use a mobifone fast connect USB and it appears to speed thing up some..

Jaitch

tsshapiro wrote:

Do you know if the data of Mobiphone or Vinaphone are affected also?


rob verschuren wrote:

Can anyone suggest a provider who is not affected by this problem? I live in Nha Trang.


If you equate the internal VietNam InterNet networks with the wiring of a house or building AND the external InterNet networks to those of cables running down the street, the failure of the cable, between VN and HongKong is the equivalent of losing the street power feed to the house or building.

That said, there are a few low capacity cables in addition to the large Asia-American Cable - and these are being shared amongst the various ISPs within VietNam.

Choosing one supplier over another will be of little benefit.

The cable owners, which include VNPT, claim the repairs will be complete by 2015 January 23 but given previous experience it will be best to await repair completion.

It's why my employer uses satellite InterNet from HongKong via satellite.

khanh44

I took it as him meaning is 3G also affected.

saigonmonkey

Jaitch is likely right - the mobile (3G) carriers get their internet from the same sources as the terrestrial carriers, therefore are likely to be affected the same. I've noticed my 3G service is somewhat slower than before, which seems to bear this out.

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