PosDaftar problems and experience

Last activity 07 May 2015 by Gravitas

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JanKrohnContributor07 May 2015 08:17:14

197

Hi,

Do you guys have any experience with PosDaftar? I sent the following two items from JB to Bolivia and Guatemala respectively, which seemed to have been disappeared/lost/stolen or whatever....

RR152921965MY
12 Dec 2014, 11:23:19AM Item sent to HONG KONG AIR MAIL CENTRE MPC PMIH (KLIA)
12 Dec 2014, 10:29:34AM Item arrived MPC PMIH (KLIA) MPC PMIH (KLIA)
10 Dec 2014, 21:24:20PM Item sent to MPC PMIH (KLIA) MPC JOHOR
10 Dec 2014, 20:28:37PM Dispatched To MPC PMIH (KLIA) MPC JOHOR
10 Dec 2014, 17:00:33PM Item arrived MPC JOHOR
10 Dec 2014, 15:36:32PM Item sent to MPC JOHOR GPO JOHOR BAHRU
10 Dec 2014, 15:27:21PM Item posted over the counter GPO JOHOR BAHRU

RR152921943MY
16 Jan 2015, 11:58:00AM Item sent to Guatemala Italy
19 Dec 2014, 07:32:00AM Item arrived Italy Italy
12 Dec 2014, 20:05:31PM Item sent to Guatemala MPC PMIH (KLIA)
12 Dec 2014, 20:04:23PM Item arrived MPC PMIH (KLIA) MPC PMIH (KLIA)
10 Dec 2014, 21:24:20PM Item sent to MPC PMIH (KLIA) MPC JOHOR
10 Dec 2014, 20:28:37PM Dispatched To MPC PMIH (KLIA) MPC JOHOR
10 Dec 2014, 17:00:33PM Item arrived MPC JOHOR
10 Dec 2014, 15:36:32PM Item sent to MPC JOHOR GPO JOHOR BAHRU
10 Dec 2014, 15:27:21PM Item posted over the counter GPO JOHOR BAHRU

I already submitted the inquiry form to Pos Malaysia almost 3 months ago. When I ask for the status, they claim still to be searching for the items.

Do you guys have any past experience on the duration of such searches, or the success rate? Any advice how to deal with Pos Daftar to get them to investigate properly?

Thanks!
Jan

GravitasViP07 May 2015 10:23:33

9040

The Malaysian PO is only responsible until the package leaves the country as they have no control of the items. They can only ask others to search. I think the packages are gone for ever, I am afraid. If they were insured, then make a claim.

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