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Shameful Act from **** Staff

Last activity 22 November 2015 by mohdq2002

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Kate29

This what happened to my friend today,she filled the complain to **** management,but nothing happen!!!!!!

"I was in your Butchery today 21 Nov 2015 at 1500 hours and I was treated rudely by your staff including being served with a racist remark. I asked him if the Rib Eye steak was from South Africa because I have not seen South African meat in your retail before while the label said so. He replied with a raised voice "Brazilian". I responded that the label should be changed then. Your staff then muttered something in Arabic and ended with “Filipina", turned his back to me and then walked away leaving me at the counter.
I have to say that your staff's treatment to me is unacceptable and totally rude.
I have filled in a complaint form and dropped it off at the box by the cashier. I hope you will implement a better staff training programme befitting a retailer serving a large number of expatriate clients in Amman.
Nobody should be treated this way by your staff. It is insulting!"

Anybody else wanna share experience with **** ?

mohdq2002

Hallo Kate29,
i am sorry to hear what happened to your friend in Jordan. This can be happened everywhere.... i am sure that her complain will take effect as soon as possible. please note that most of these market stuff are uneducated, and don't know how even to communicate with customers .
plz tell your friend that not all the Jordanian like this person, and I offer my apologizes in behalf of all Jordanian.

Kate29

Thanx Mohd....YES,i know that not all Jordanian are like that (in fact,real Jordanian are really nice)

and Unfortunately..she is been Bullying even when she posted it on their page and they Deleted here Post !!!!!!!!!!! Instead of Taking action  :dumbom:

mohdq2002

Kate29 wrote:

Thanx Mohd....YES,i know that not all Jordanian are like that (in fact,real Jordanian are really nice)

and Unfortunately..she is been Bullying even when she posted it on their page and they Deleted here Post !!!!!!!!!!! Instead of Taking action  :dumbom:


this is very awful

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