Zain Wifi Issues

Last activity 15 August 2022 by Bhavna

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frolicukMember07 June 2016 04:40:07

I am not getting far with my provider so thought I'd try other routes to fixing my problem.

My new Huawei 5372s and unlimited contract will not connect reliably to the internet.

The connection is made initially but after a few minutes can no longer access the web.

It seems there is a connection to internet but this gets choked or cut off.

Any idea's

I thought maybe the DNS may need changing so if you have something that works let me know.

By the way apple user

Regards

omran.khalidMember09 June 2016 10:23:30

sorry to hear that. Kindly provide me your sim serial number.

frolicukMember09 June 2016 11:23:20

hi if you could send me an email address to xxxxxxxxx I can send screen shots etc of the modem and the internet diagnostics from my apple laptop.

I went to zain shop twice their systems were down and they thought the connection was fine as it would work while in the shop but on the way home fell out again.

ylon8Active member16 June 2016 10:59:21

You might want to try this:

Tips on how to get the best speed from your wifi router/mifi. Most of the people place their wifi router in the middle of the living room or next to your laptop which usually will have the worst 4G/LTE signal.

Rule of thumb is to place your wifi router near to window and as high as possible. For example, I place me wifi router on top of my fridge and it is next to a window. As long as your phone/laptop is able to connect to your wifi router.

ylon8Active member16 June 2016 11:08:10

As Apple user and if you are having Zain SIM in your iPhone, you can try the two new services called "WiFi Calling" and "Voice over LTE". No additional charges but you will have good voice quality.

How to enable them:
1) Go to Settings -> General -> About. Make sure that you have version 9.3.2 and Carrier Zain KSA 24.1. If yes then
2) Go to Settings -> Phone -> Turn ON Wi-Fi Calling

sbabar44Member01 January 2022 14:48:31

hi, i have STC 4g router. I have installed software in it. It can take any data sim. I have purchased zain internet recently. router is getting very low singnals of 4G. 3G signals are coming good. can anyone suggest me that how to solve this matter/
Regards

lutfor49831Member14 August 2022 19:59:43

Dear Sir my zain_D5H_9477E everything work but Make Problem Imo some time not work How can Solve This problem plz solve my Problem

BhavnaTeam15 August 2022 05:12:11

40042

Hello lutfor,

Better you call customer service of the company. This is an old thread.

Regards,

Bhavna

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