hi good day- about ncb atm machine

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Member since 05 July 2016

randzjibMember05 July 2016 07:31:17

Hi to all ncb quickpay i have small problem about my money,when i deposit it to my account my money got fold because i hold it,but then the money get inside the atm machine,but atm machine cant deposit..and without receipt comes out,how i wish i can get my moneyback..its a small amount 500Sar,,pls help me,, thanks

seeker of truth ViP

Member since 12 September 2010

seeker of truthViP05 July 2016 23:55:06

1129

randzjib wrote:
Hi to all ncb quickpay i have small problem about my money,when i deposit it to my account my money got fold because i hold it,but then the money get inside the atm machine,but atm machine cant deposit..and without receipt comes out,how i wish i can get my moneyback..its a small amount 500Sar,,pls help me,, thanks

Simple! When that happened, you should have called the customer service to report the incident. If you did, they probably asked you the location of the atm, atm number and the amount of money deposited. With that information, they could process your complaints and could do the proper procedure to check if the complaint is legit to perform the necessary action towards it.

Anyhow, i guess you can still make it in time so try to contact one of the customer service immediately and tell them what happen. Don't worry you'll get your money back.

Good luck!

Ali_N Serial expat

Member since 11 April 2015

Ali_NSerial expat10 July 2016 05:49:54

744

500 SAR is not small btw! Can smell arrogance

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