Menu
Expat.com

More then 2 Mobile Connections on my ID in System - actually NOT!

Post new topic

wsmhagazi

:(
I am following up with MOBILY Network from 2 Months regarding change Package but they say each time that I have more than 2 SIMMs on my Iqama ID.
I have visited “Customer Service Office” of STC, ZAIN & Mobily and confirmed that I have NO Connection Except 2 (from MOBILY).

I am Sure that i don't have anything from other network also.

it may be System error that showing more then 2 Connections on my Name.

How to Contact the general regulatory authority of Mobile networks to cancel all my numbers.

See also

Useful numbers and websites in Saudi ArabiaPhones and Internet in Saudi ArabiaI was able to EXIT in Saudi Arabia with unsettled Mobile Plans.Mobile phone plans in Saudi ArabiaHow can I get same STC Number ?
conniesky

Go to any mobily branch and ask them to cancel. I also experienced it this week when I wanted to buy a new internet package.

As per STC, I had 3 under my iqama including my call number and the new rule only allows you to have 2.

Good thing is I am a loyal STC client so it was quick and easy to cancel the other 2 numbers. a friend of mine had Zain other than STC and she had to wait for 3 days to be cleared.

Ehtesham

visit citc.com (Communication and IT commission) they are regulation body of service providers. You may also contact them through twitter

wsmhagazi

conniesky wrote:

Go to any mobily branch and ask them to cancel. I also experienced it this week when I wanted to buy a new internet package.

As per STC, I had 3 under my iqama including my call number and the new rule only allows you to have 2.

Good thing is I am a loyal STC client so it was quick and easy to cancel the other 2 numbers. a friend of mine had Zain other than STC and she had to wait for 3 days to be cleared.


I already visited all the Mobile companies Franchises and confirmed that i have no connections except 2 from mobily.

I am sure there is system error that showing more then 2 connections on my IDs and there is no way to find out what are these connections?

:(

conniesky

Maybe you should follow the advice of @ehtesham

Articles to help you in your expat project in Saudi Arabia

All of Saudi Arabia's guide articles