renewing pensionado card

Maybe the public officials thought that you wanted to apply for a brand NEW  "Visa de Pensionado/Jubilado", the pensionado status is a life-long thing so they need  to understand that you just want to REPLACE your old (valid) card with a newer one in order to avoid any misunderstanding or drama. It is probably that younger or less experienced public officials will not recognize your card or any other similar document, a similar thing happened to an old woman I know, she was having problems with her old social security card and I guided her to get the thing replaced.

You can get info in Immigration without a lawyer if you talk to the right person , but only if you can speak fluent spanish tho. I used to work for the government and I can assure you that fluent english is not a strong point of their workforce.

Brgds and good luck...

Thank you for your response.  It could be that immigration did not understand I was trying to update the pensionado caret.  I did go with someone who speaks fluent spanish but not really familar with the immigration system.  it was pretty chaotic in the immigration building.  We were unsuccessful ..denied.

I will try again on our return trip in a few months..probably try again with an attorney.

Tony

good luck Sir, we can chat in private if you are in need of an attorney. Hope you have a fruitful visit the next time you are here.