SEF Communications

Last activity 27 January 2021 by Merc-Jag

1250 Views

9 replies

Post new topic

Merc-JagMember26 January 2021 08:48:42

Hi

Does anyone know if the SEF offices are working - have tried phoning several times without pick up.

Just wanted to change Portuguese address before applying for NHR but proving difficult.

What is the best way to do this from the UK without using lawyers.

Regards

slugsurmamatesSerial expat26 January 2021 08:58:02

253

Last year I tried MONTHS in an attempt to get a pick up from either number.
Must have attempted 50 times. They don't answer them.
Worse still, at first when I emailed, I received an answer/advice to call the numbers!
On pointing out the numbers are never answered (by email), I then received some direction.
SEF are well aware that nobody answers.

I live reasonably close to SEF office in Albufeira and THINK it is closed , but not 100%.

Maybe if there are any local offices with a local number, that may be an option?

Elmar DerkitschNew member26 January 2021 09:05:16

hej
they are working - but overloaded - and due to confinement also very low personal attendance
you also can send / contact them per mail
or check with the embassy
best regards,

Merc-JagMember26 January 2021 10:23:11

Thanks

Tried the Embassy but they did not even Know what SEF was and did not offer any help what so ever.

Will persist.

JohnnyPTPortugal Expert26 January 2021 10:53:04

4399

Try any of these emails... While there is this pandemic, all public services are teleworking, and only attend in person by appointment ...

CENTRO
https://www.sef.pt/pt/Pages/direcao-reg … entro.aspx

ALGARVE
https://www.sef.pt/pt/Pages/direcao-reg … garve.aspx

MADEIRA
https://www.sef.pt/pt/Pages/direcao-reg … deira.aspx

LISBOA VALE DO TEJO E ALENTEJO
https://www.sef.pt/pt/Pages/direcao-reg … ntejo.aspx

AÇORES
https://www.sef.pt/pt/Pages/direcao-reg … cores.aspx

NORTE
https://www.sef.pt/pt/Pages/direcao-regional-norte.aspx

KaileighjrMember26 January 2021 12:27:55

Hey,
I think you must schedule an appointment online first. It's difficult to reach them any other way because of the pandemic.
Best,
Kai

Merc-JagMember26 January 2021 12:34:56

Thanks

Will persist with online communication as not in Portugal currently so appointment would be difficult unless I can arrange via a 3rd party.

Regards

KaileighjrMember26 January 2021 12:45:37

Yes 3rd might be the way, I had to have my boyfriend call because I am not there yet. Or your Portuguese embassy or consulate might be the best bet. When my boyfriend did finally make contact they informed him that since I wasn't actually there yet it would be best for me just to work with my embassy as much as possible due to Sef being bogged down.

I hope you find a way.

Esther MariamNew member26 January 2021 16:45:32

Hello, is you are calling from France, phone will not work. You should phone from Portugal.

Good luck

Merc-JagMember27 January 2021 13:26:08

#10

Hi Esther

It is possible to call from France - they just do not answer.

Whether that is due to Covid or too busy I am not sure.

Have emailed them and they supplied contact details - just do not pick up.

Regards

Articles to help you in your expat project in Portugal

Dating in Portugal
If it's true that dating in general can be tricky and present its challenges, even more so when we talk about ...
The Portuguese lifestyle
Moving to a new country means you will be discovering a new culture and exploring different habits, as well as a ...
Phones and Internet in Portugal
Whether or not you are a tech-savvy person, this is still quite an important part of everyday life – and it ...
Work visas in Portugal
Portugal can be a great place to live in. This Southern European country is known for its great weather, ...
Renting options in Porto
Over the past few years, rent prices in Porto have been soaring. As the city's popularity grows among tourists ...
Working in Lisbon
Lisbon is Portugal's capital and also the largest city in the country. Furthermore, it is the richest ...
Healthcare for the elderly in Portugal
Portugal is a popular destination for retirement for Europeans, in general, but also retirees from other ...
Student life in Lisbon
So, you have found the perfect university in Lisbon and got accepted. Congratulations! It's time to start ...