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Fingerprints cant be read when you scan it

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bajoygeyrozaga

Hello there im new to this site and we did everything to find a solution for our prob but seems like we cant figure out .... so my husbands sim.card is not workin anymore we wanna buy a new sim unfortunately we went to 3 different telecommunication comp and its all same prob his fingerprint has a bad quality any idea where can we possibly go and fix the fingerprint problem thank you🙏

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