How AI, remote work, and digital presence are reshaping global recruitment

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Written by Asaël Häzaq on 16 September, 2024
As we enter an era dominated by artificial intelligence, robust online reputation management, and widespread remote working, we invite you to delve into the evolving landscape of international recruitment. What shifts are unfolding in worker and job seeker expectations? What should individuals anticipate when pursuing employment opportunities abroad?

Digitalization dominates international recruitment

Digital platforms, particularly the Internet and professional social networks, now play a pivotal role in international recruitment, as highlighted by the latest Gallup management consulting study. The digital footprint of companies, coupled with their engagement on social media, significantly influences worker retention and movement.

The study reveals that the more digitized the recruitment process, the greater the likelihood of employees transitioning to new job opportunities. In the United States, for instance, 70% of recently hired individuals were discovered through job search websites and online recruitment agencies. Social professional networks, notably LinkedIn, accounted for 61% of these placements. Despite the rise of digital recruitment, traditional informal networks—such as referrals from friends, family, and colleagues—remain effective, with 56% of workers finding new positions through these means.

This shift towards digital media is also reflected in how companies handle job applications. Increasingly, employers first check a candidate's social media profiles when considering new hires. Social media scrutiny has become an instinctive step in the hiring process. Nevertheless, informal networks still play a critical role, serving as the second most relied-upon method for companies looking to attract top talent.

Heightened competition spurs increased poaching

Major economies are grappling with labor shortages across various industries, compelling companies to aggressively court international talent. In this fiercely competitive environment, a wide range of tactics is employed, with a notable uptick in poaching, according to recent studies.

Employed workers are actively exploring other opportunities and are keenly aware of the sectors struggling with shortages and the potential easing of immigration restrictions for skilled foreign workers. In response, companies vigilantly track these in-demand employees, offering not only competitive salaries but also more adaptable working conditions to entice them to switch allegiances.

Workers seek meaning and purpose

The significant waves of resignations that swept through the United States from 2021 to 2023, and to a lesser extent in Europe, have left a lasting impression. While the debate over the true extent of the "Great Resignation" continues, experts concur that it should be understood within the broader economic context.

These resignations signify more than just workplace discontent; they mirror a deep-seated employment crisis. Employee disengagement, often discussed in this context, arises not from caprice but from substantive grievances. It's crucial to recognize that international workers are increasingly knowledgeable about their rights. Amid a global economic downturn, they are paying closer attention to their work conditions, the legal protections available in their host countries, career development opportunities, and the balance between their professional and personal lives. They are also driven by a quest for purpose, growing conscious of the societal and environmental impacts of their professions.

The definition of "good work" has evolved beyond high salaries. Similarly, a "successful career abroad" no longer simply means being a serial expat. Workers are increasingly seeking fulfillment in their professional lives—a trend especially prominent among students, recent graduates, and professionals in their thirties. They readily leave positions when their employers' values diverge from their own. While salary is still a key factor, it is not the sole determinant of employer choice. Decisions are reevaluated whenever employees sense a breach of trust.

The rise of remote work

The health crisis has significantly transformed work arrangements, embedding remote work as a staple in many organizations. Initially a modest component before COVID-19, remote work became indispensable during the pandemic. Even with the crisis abating, the shift towards remote work has not only persisted but intensified. Concepts like 'workation'—blending work and vacation—and digital nomadism have surged in popularity.

However, not all companies embrace this change. In 2023, tech giants such as Amazon, Google, and Snap pushed for a return to onsite work. Tesla and Amazon even presented a stark choice: return onsite or resign. Publicis threatened to reduce financial benefits for those working remotely, and even Zoom, which benefitted enormously from the remote work trend, called its employees back to the office.

Despite these pressures, a total return to onsite work is uncommon. Many employees now prefer and often expect a hybrid work model that combines both onsite and remote work. This preference is increasingly reflected in job listings, with mentions of remote work options becoming crucial for attracting talent. Employees are more scrutinous of job offers, favoring those with clear remote or hybrid work possibilities.

Consequently, even managers who are hesitant about remote work are finding it necessary to adapt to these evolving expectations.

The growing importance of online reputation

International recruitment is increasingly swayed by a company's digital presence and online reputation. In response, companies are paying more attention to how they are perceived online. The role of the e-reputation consultant has become critical in offices; these specialists work to analyze and enhance the company's online reputation, rebuild or maintain a brand image, and ensure the company is seen positively on social networks. The importance of a robust digital presence in recruitment is described as "vital" in recent studies.

This digital visibility is crucial for job seekers as well. Many job offers are now posted directly on professional social networks. Job seekers and employees are taking greater care to curate their public profiles on both professional and informal platforms like LinkedIn, Facebook, or Instagram. However, the digitalization of recruitment and the rising significance of social networks also bring up legal and ethical considerations. Questions arise about the legislation in the targeted country concerning online privacy and the extent to which potential employers can access personal information.

Concerns persist about how far companies should go in scrutinizing candidates' social media. There are warnings against the overreliance on these platforms for screening candidates, especially as some firms excessively depend on social networks to filter applications. Furthermore, the integration of AI in the screening process raises additional worries about inherent biases in filtering algorithms. E-reputation, while influential, offers an incomplete picture of a candidate's capabilities and character.

What international job seekers should expect

As recruitment trends continue to evolve, job seekers need to tailor their expectations based on the specific industry they are interested in. While some companies maintain a robust online presence across various social networks, others may have just a basic website or no digital footprint at all. Many still rely on traditional channels like staffing agencies, print and online classifieds, and word of mouth to advertise their vacancies.

The increasing integration of AI across multiple sectors is reshaping corporate strategies. This shift is leading to the disappearance of roles in certain sectors, even those previously considered stable, such as education and legal services. Consequently, candidates are now required to pursue more extensive and ongoing training. The education landscape is expanding, often necessitating lifelong learning and potentially multiple career pivots within one's professional life. These adaptations are vital for those looking to thrive in the changing dynamics of the global job market.