B2C Online Sales Staff / Supervisor

Key Responsibilities :

Manage Assigned Online B2C Platforms

• Oversee day-to-day operations of Amazon, eBay, Shopee, Lazada, and other relevant channels assigned by B2C Marketing Manager.
• Track sales performance and devise ongoing and seasonal selling campaigns.
• Present results to manager for approval, feedback, or modifications.
• Maintain regular communication with Account Managers to ensure accounts are in good standing and up-to-date with promotions and metrics.
• Oversee customer relations and provide support to optimize store ratings and feedback.

Prepare Product Listings

• Craft product descriptions.
• Conduct market research for optimal product selection and presentation.
• Develop price simulations for selected products.
• Present results to manager for approval or modifications.

Monitoring Inventory

• Initiate production/restock orders and dispatch inventory to designated selling channels.

Market Research for B2C Platforms

• Conduct market research reports based on brand and customer segmentation.
• Explore new sales and potential channels.
• Formulate digital strategies to elevate brand awareness and profitability.
• Create brand resource materials, including competitive advantages, positioning attributes, and consumer behavior insights.
• Present proposed schedules and action plans to manager for validation and feedback.

Prepare Annual, Quarterly, and Monthly Marketing Plan Reports

• Implement selected plan across various channels and media.
• Track and analyze results, then compile comprehensive report for presentation.
• Create weekly and monthly summary reports of platform performance, including KPIs and accomplishments.
• Propose solutions for cost-saving measures and efficiency improvements.

Qualification

• Exp. 1 year in e-commerce management, focusing on platforms like Amazon, eBay, Shopee, and Lazada.
• Proficient in SEO, SEM, social media, and email marketing to drive traffic and engagement.
• Strong data analysis and market research skills for strategic decision-making.
• Excellent communication skills for cross-functional teamwork and stakeholder presentations.
• Proven ability to manage multiple tasks with accuracy in product listings and campaigns.
• Innovative in crafting product descriptions and marketing strategies to stand out.
• Effective leadership in motivating teams and delegating tasks for success.
• Ability to adapt to market changes while ensuring adherence to regulations and platform policies.

Working : Mon. - Fri. 08:00 a.m. - 5:30 p.m.

Holidays: Saturdays, Sundays and public holidays ( As determined by the company)

Benefit :

• Social Security / Life insurance
• Salary adjustment (depending on work)
• Salary adjustment after probation (depending on work)
• Uniform
• Annual leave rights
• Waive other rights and benefits according to labor law.
• Annual party
• Allowance for traveling abroad travel insurance (If any)
• Send knowledge development training