IT TECHNICIAN

A solution-oriented, highly analytical, and resourceful candidate with over eight years of technical troubleshooting, end-user service, and network development experience. I have continuously demonstrated skills in the development and implementation of technological solutions with a special emphasis on delivering cost-cutting and productivity improvements. I am a professional in network administration, software configuration, and testing as well as repair of various hardware and software applications. I have a proven ability to provide creative and effective issue resolution through the application of highly developed problem-solving skills. I embody the right qualities of being a team player with a reputation for providing excellent user service and the tenacity to work with demanding clientele.