Administration clerk
1. Managing and maintaining accurate records and files
2. Providing administrative support to staff and management
3. Handling incoming and outgoing mail, emails, and phone calls
4. Data entry and management
5. Scheduling appointments and meetings
6. Maintaining office supplies and inventory
7. Preparing and editing documents, reports, and presentations
8. Providing customer service and responding to queries
9. Maintaining confidentiality and handling sensitive information
10. Performing various other administrative tasks as needed
1. Organizational skills: Ability to prioritize tasks, manage files, and maintain a tidy workspace.
2. Communication skills: Effective verbal and written communication, including phone etiquette and email writing.
3. Attention to detail: Accuracy and precision in data entry, record-keeping, and document preparation.
4. Time management: Ability to meet deadlines, manage multiple tasks, and handle busy periods.
5. Technical skills: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Suite, or other software applications.
6. Customer service skills: Friendly and helpful interactions with colleagues, clients, or customers.
7. Discretion and confidentiality: Ability to handle sensitive information and maintain confidentiality.
8. Adaptability: Willingness to learn new tasks, adapt to changing situations, and take on additional responsibilities.
9. Teamwork: Ability to work collaboratively with colleagues to achieve shared goals.
10. Problem-solving skills: Resourcefulness and ability to resolve minor administrative issues.
Diploma in Public Management
English (Fair)
