Bank Al-Rajhi blocked my account for no reason.

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Mr. OS New member

Member since 29 August 2023

Mr. OSNew member29 August 2023 04:32:43

Hello everyone. I have a salary account in other bank and I opened Al Rajhi bank account online for online puchases from Noon or Amazon KSA. Usually I would transfer 1000 or 2000 to Rajhi every now and then.

Some time in last month while I was on vacation my Bank Al-Rajhi account got blocked. When I got back to KSA I went to the bank branch and they asked me for different documents which I submitted and they considered it as a FRAUD CASE. I asked the manager how come it's a fraud when I transfered amount from my salary account to Rajhi bank account and I showed them bank statements as well but they refused to even look at it.

Before yesterday I received SMS from bank stating that the "Fraud Case" has been completed and account has been unblocked but when I checked it's still blocked. I called their helpline, they had no clue about it why isn't my account unblocked.

Today it's been almost a month and I have been going back and fourth to the bank but still no response. Branch asks me to call helpline and helpline asks me to visit the branch.

Did anyone else face the same problem? Please let me know.

Thank you

XTang Bahrain/UAE/Saudi Arabia Expert

Member since 22 April 2014

XTangBahrain/UAE/Saudi Arabia Expert29 August 2023 07:19:01

11828

They blocked it because of suspicious activity. As the account is only used for online transactions. There is nothing you can do except keep following it up with the bank. And yes, it happens to many people.

Mr. OS New member

Member since 29 August 2023

Mr. OSNew member29 August 2023 17:58:26

@XTang Would it be a good idea to complain Bank Al Rajhi on SAMA's portal?

https://www.sama.gov.sa/en-us/consumerp … laint.aspx

The bank manager suggested that I do this. I'm just wondering if it could fire back on me.

XTang Bahrain/UAE/Saudi Arabia Expert

Member since 22 April 2014

XTangBahrain/UAE/Saudi Arabia Expert30 August 2023 16:09:52

11828

You can always complain. Difficult to say what will happen.

rajputwaseemakram094 Member

Member since 28 October 2023

rajputwaseemakram094Member28 October 2023 17:43:06

I have same problem with my Snb ahli bank account snb bank blocked my 2000 riyals if anyone knows what is solution pls tell me

rajawaqar383 New member

Member since 26 October 2023

rajawaqar383New member28 October 2023 17:49:10

@Mr. OS

Provide your employment details to bank and fill a form after visiting any branch. You need original passport, iqama and Saudi SPL Address. After this your account will be Ok

Mobixxx Member

Member since 30 October 2023

MobixxxMember31 October 2023 05:30:57

same case , dont know what will happen

asimshah2384 New member

Member since 04 May 2024

asimshah2384New member04 May 2024 13:34:08

@Mr. OS

your issue is resolved or still facing the same ?

Actually i m also facing the same issue so please suggest ?

asimshah2384 New member

Member since 04 May 2024

asimshah2384New member04 May 2024 13:34:53

@Mobixxx

your issue is resolved ?

Muhammad Waqas22 New member

Member since 03 October 2022

Muhammad Waqas22New member27 August 2024 14:49:19

#10

I received a sms from bank please update your information ? avoid freezing your account I don't know which information information is missing? My Iqama is renew before 2 months of expiry and I don't update in bank account but after receive this sms I updated and again I received same sms after 15 days? Which type of information is need please advise

Jerin Jack Member

Member since 02 September 2024

Jerin JackMember02 September 2024 14:51:14

#11

@asimshah2384 is your problem solved

Yaseen Km Member

Member since 11 September 2024

Yaseen KmMember11 September 2024 14:07:25

#12

My account has been blocked by attempting due to invalid pin attempts but the point is my account has already blocked befor giving pin and my account pin was correct who will i unblock my account

Roxanne Suril New member

Member since 03 November 2024

Roxanne SurilNew member03 November 2024 09:26:32

#13

@Mr. OS

hi, did your case already resolved? Im facing the same issue.

Roxanne Suril New member

Member since 03 November 2024

Roxanne SurilNew member03 November 2024 09:27:22

#14

@Mr. OS

Hi, did you issue is resolved? Im facing the same issue

Roxanne Suril New member

Member since 03 November 2024

Roxanne SurilNew member03 November 2024 09:29:02

#15

@asimshah2384

hi did your issue resolve? Im facing same issue

hassanshah00 New member

Member since 09 November 2024

hassanshah00New member09 November 2024 20:46:28

#16

my al raji bank is blocked from 2 days without give any reson to me.

hassanshah00 New member

Member since 09 November 2024

hassanshah00New member09 November 2024 20:47:09

#17

how a bank can block any account without given any reson

hassanshah00 New member

Member since 09 November 2024

hassanshah00New member09 November 2024 20:48:23

#18

actually i think i need to leave this country because here their is no rules for expatriates

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