New I.D. card rules

It seems that it is a totally new application!

There is no mention of existing file and documentation except that our old residence documents were copied. So maybe there are other people looking at old files ?!

I was asked for my bank statement as proof of funds ( I applied as economically self-sufficient pensioner) but gave them my two pension entitlement documents (in German) which they accepted.

I have no idea what they would have said if I had had no documents!

Cheers
ricky

ricky wrote:

There is no mention of existing file and documentation except that our old residence documents were copied. So maybe there are other people looking at old files ?!

they shouldn't need to look at the old files - the very fact you hold a self sufficient residency certificate proves you passed the tests once, and I can't see what legal right they have to make you pass the tests a 2nd time

Ok, in reality, I'm not that bothered - I have the paperwork to pass a 2nd time, but its also a point of principle.

Wow, sounds a bit chaotic and the staff sound very stressed, hopefully it will settle down in time.  Thanks to those who have shared their experience, its very valuable, I think we will take every document we have plus copies, just in case

Hi George,

of course you are right but I got the appointment as early as possible to share our experience with the forum. I did not want to start arguing with the poor staff! They were very friendly and doing their job ( once you got that far ! -)))

My recommendations are:

1) Arrange an appointment by e-mail. That seems to work!

2) Take all your documents with you - just in case .

3) Fill out the right forms .

4) It could well take a few hours - especially if you have one of the later time slots.

5) Take toilet paper with you ! There is none there-))

6) Check out the website! There might still be changes to the procedure.

7) They expect you to be online and download the forms! It is called e-residence after all!

8) Make copies of all documents! That makes things easier for all.

I do feel sorry for those who are in urgent need of the residency documents like third-country nationals. I hope they solve that as there are folks who can't just wait 2 or more months.

Cheers
Ricky

Ricky, apart from your id card, did they keep any of your original documents or did they just take copies of them?

Hi rainbow,

in fact all my papers were copies that they kept ! Otherwise they would have made their own copies.

But I would take the original documents and a copy.

Cheers
Ricky

Okay, thankyou Ricky

so will they send the new card to you or do you have to take more of your valuable time to collect it?

Hi toon,

you will have to collect the card.

' You will be notified at a later date when the card is ready for collection '

The application receipt that you are given has a 'card collection' slip at the bottom which needs to be signed when they give you the new card.

Cheers
Ricky

cheers ricky - so another trip to Valletta - fab!!!!

The receipt you get for the application is too big to fit in your wallet. Personally I made a colour photo copy of my old ID and put that in my wallet to show the bus driver. It works as they are not too interested anyway.

popro wrote:

The receipt you get for the application is too big to fit in your wallet. Personally I made a colour photo copy of my old ID and put that in my wallet to show the bus driver. It works as they are not too interested anyway.

may not work beyond March, if they can be bothered to check for the 'A'

popro wrote:

The receipt you get for the application is too big to fit in your wallet. Personally I made a colour photo copy of my old ID and put that in my wallet to show the bus driver. It works as they are not too interested anyway.

good idea

Sent off for an appointment two days ago but so far no reply, I guess the workload is getting to them!

Terry

I would email them again  - all the people I've spoken to had a reply within 24 hours, often within 2 hours

Just had a reply to my request for a appointment and its in Feb but at 11:45. I have replied and pointed out that their website states that the office closes at 11:30!!

So I'll wait and see what happens next.

Terry

ricky wrote:

Hi all,

i just got back from applying for the e-residence document for myself and my partner (family member) who is non-EU (US). We already had residence documents that were still valid until next year.

You only get processed if you have an appointment. They all have a form with the names for the day. Times are given from 8.30 until 12 at 4 names per 15 minute time slot. This accomodates for about 50 applications per day.

No exceptions are allowed! The British couple from Gozo and a young family with 2 kids were not allowed in ! But today people were let upstairs and could make an appointment in room 5 which caused lots of disruption as many of these just tried to get in without an appointment. There was constant arguing and discussions going on which in the end only led to delays. The later your appointment the larger the delay you can expect.

We had an appointment at 9 am but we got in at about 9.15 and were out by 10.15!

They do ask for new documentation ie proof of income and health insurance and open up a new file. Your picture is taken and you sign on an electronic pad.

They have your ID card data on screen and fill in the details that are asked for on the application forms. At the end they print out a receipt for the application with picture that doubles as an ID card as they keep your ID card. They did give me my old residence document back.

The process is free of charge for EU citizens. I'm not sure what it costs for non-EU citizens.

It is strange that they let everybody upstairs to request an appointment as this causes a lot of unnecessary commotion and disruption.

When you arrive on the second floor the applications with appointments are done in the two rooms on the left side.You wait outside until your name is called or you make it known that your name is on the list. The policeman on the groundfloor checks your name against the list before letting you in but he does let everybody else in too -)))

I wish you all luck with your applications and make sure you have all the right forms and supporting documents as requested !

Cheers
Ricky

Hi tearnet

As you can see by the above post from Ricky, apparently they are giving out appointments up till 12 noon, hope this helps.

tearnet wrote:

Just had a reply to my request for a appointment and its in Feb but at 11:45. I have replied and pointed out that their website states that the office closes at 11:30!!

So I'll wait and see what happens next.

Terry

just spoken to a friend and he is still waiting after one week

does anyone know if docs have to be in English - question posed by a German friend

Certainly when we moved from France they required the proof for residence in either Maltese or English.

Terry

has anyone been asked to produce their marriage certificate ? someones accountant told them to take it, but not seen it listed as required

tearnet wrote:

Certainly when we moved from France they required the proof for residence in either Maltese or English.

Terry

thanks :-) which docs did you have to get translated, and did you have to use an approved translator ?

It was mainly the finance stuff but our French bank had an english speaking branch that were able to supply our statements etc in English.

Terry

georgeingozo wrote:

has anyone been asked to produce their marriage certificate ? someones accountant told them to take it, but not seen it listed as required

I took it with me as the ID people previously insisted on it. However for the e-Residence nobody asked for it.

popro wrote:

georgeingozo wrote:

has anyone been asked to produce their marriage certificate ? someones accountant told them to take it, but not seen it listed as required

I took it with me as the ID people previously insisted on it. However for the e-Residence nobody asked for it.

Thanks :-) I'm recommending people take every doc they can think of just in case

Hi George,

info for your German friend.

After they initially asked for a bank statement to support my application as self-sufficient they accepted copies of two of my pension documents in German language.

I already had the 'old' residence document so if it is different for a total new application I don't know.

What I'm wondering about is what people have to present who have no income because they just arrived and are looking for work. Or will their application be rejected ?

Cheers
Ricky

Thanks Ricky

"What I'm wondering about is what people have to present who have no income because they just arrived and are looking for work. Or will their application be rejected ?" you don't need to apply for the first 3 months,  but if you have no job and no income or capital you will be rejected

One question I was wondering is, will people such as my non EU husband who has a dated residency certificate have his new card issued with the same renewal date or will they re start them and give the full 5 years or whatever they are giving? Also, will those of us who are EU citizens and have undated residency certificates, will these still be undated or will we be required to re apply in say 5 years?

rainbow3 wrote:

One question I was wondering is, will people such as my non EU husband who has a dated residency certificate have his new card issued with the same renewal date or will they re start them and give the full 5 years or whatever they are giving? Also, will those of us who are EU citizens and have undated residency certificates, will these still be undated or will we be required to re apply in say 5 years?

5 years should start again

EU should be undated

georgeingozo wrote:

I would email them again  - all the people I've spoken to had a reply within 24 hours, often within 2 hours

Mine was 48 hours got my reply sunday night at 9:50pm

I say should as nobody has been issued the new doc yet, so cannot be certain

georgeingozo wrote:

I say should as nobody has been issued the new doc yet, so cannot be certain

Yes, thats true, thanks, we will have to wait and see.

me3512 wrote:

georgeingozo wrote:

I would email them again  - all the people I've spoken to had a reply within 24 hours, often within 2 hours

Mine was 48 hours got my reply sunday night at 9:50pm

Mine was 48 hours too.

how far out are they having to make appointments now ? I heard were full to end March

popro wrote:

georgeingozo wrote:

has anyone been asked to produce their marriage certificate ? someones accountant told them to take it, but not seen it listed as required

I took it with me as the ID people previously insisted on it. However for the e-Residence nobody asked for it.

I had to take my marriage cert last round I'm taking 2 copies again this time, one for my wife's file and one for mine.


Like a firearm, better to have it and not need it than to need it and not have it.

i heard today a chap got his for 7th march

comment on the "queues" at the issuing dept- from a social network site

What queue? It's the most disorganised government department I've ever been to. When I was there, I couldn't make out heads and tails, I talked to the only Maltese guy there in the corridor who seemed like he could be working there, somehow, even though he looked more like he was on planet pluto, and asked him what sort of queue there was. He told me I had to get a ticket, but the machine that dispenses tickets had no tickets in it, so I asked him from where, to which he answered calmly, "I will give you one." Then what the hell was he waiting for? I could've been there waiting forever had I not approached him. To add insult to injury, there's a board with the slogan "Biex int tkun moqdi aħjar" on the wall, which means, "so you are served better" ...

Hi all,

at least the irregular immigrants can make a decent queue ! -)))

http://www.timesofmalta.com/articles/vi … eue.454753

Cheers
Ricky

Q..... does anyone know if the application signs away your rights for them to hold biometric data on non maltese nationals....such as medical financials etc etc etc.