Formation
2002-2004 Montreal University, Advertising Certificate and Major in Cinema studies 2000-2002 Edouard-Montpetit College, DEC in art and letters, cinema and
communication
1996-2000 Jean de la Mennais Private College
Specific courses:
Management training and techniques, Montreal Canada
Sales technique with different kind of clients, Mexico
Social Web and Online Marketing, Scottdale United States
2 years of Word Perfect (DOS), Word, Montreal
RCP (1997, 2000, 2004 & 2013), Montreal & Mexico
Flash MX2004, Montreal
Photoshop Image modification course, Montreal
Semi-private Multimedia Web certificate (Flash, Photoshop & Dreamweaver), Montreal
Working Experience
2013-2011 Representatives Coordinator, Transat Tours Canada; Management, training, evaluation and motivation. In charge of 50 representatives and 10 000 passengers per week.
2011-2010. Incentive groups Representative, Transat Tours Canada; creation of this position, VIP service, attention or request, in charge of up to 700 passengers groups, doctor association, TV shows, VIP clients, etc.
2007 Online Marketing manager for Vallarta and Cabo Adventures; Google adword, facebook, you tube promotion, database, online customer service, PR, creating new tools and way to stimulate the online sales.
2006-2013 Resort Representative, Transat Tours Canada; customer service, sales, emergency contact, PR, accounting, organizing and in charge of 250 passengers per week
2005-2006 Web Designer, Technology Evaluation Center
2005 Time share seller GR Solaris Cancun
2004-2005 Resort Representative My Travel North America
2004 Supervisor for PolyGlobe
2003 Internship at Communication-7, Advertising agency
2003 Responsible for the Conferences of the Advertising Department, Montreal University
2003 Advertising director assistant for the promotion class, Montreal University
...
Volunteering
2013 Creating a Give back Project to renovate a Mayan School with a 5 000$ budget and 80 volunteers; managing, organizing & creating.
2013 Creating a Give back Tombola in a School for 90 kids, including giving school supplies, a computer and printer and school backpacks.
2013 Street Give Back Project; Every month family supplies were giving to 50 people in the street of Playa del Carmen.
2012 Christmas Give back Project giving to 80 kids in needs a Christmas present.
1994-2006 Kids animator at the Candiac Church, writer of Christmas Theater pieces with the children
2000-2001 Responsible for helping kids in needs to do their homework
...
Ability, competence and realization
2013 Vega Prize winner for outstanding service with a 700 people group, Transat Tours Canada
2012 Nomination for best supervisor in Mexico, Transat Tours Canada
2012 Vega prize winner for outstanding work as supervisor, Transat Tours Canada
2012-13 Creation of a team building for 55 employees to create a team spirit and stimulate the team work
2012-13 Realization of a souvenir video for the Rona Give back Project and the Season 2011-12
2006-2013 Best Selling Representative for Coco Bongo, My Travel North America Cancun, Caribbean Carnaval Cruises, Interactive Aquarium, etc.
2002-2004 Realization of an advertising campaign for Le Journal de Montréal, Labatt Bleue Dry, Presentation of advertising campaign in front of Communication-7 clients, etc.
2001 Realization of a documentary about depression, burn-out and psychotic diseases
2000 Chosen to represent Canada at the Rome Youth Day
...
References
Available on request
Languages
French, English and Spanish