Here in Uzbekistan, nothing is too complicated but somewhat confusing. Here are my thoughts:
a)The Uzbeks have a rather confusing, indirect communication style for foreigners, however, upon meeting someone, it is usual custom to shake hands and then ask questions about one’s family, health, etc. even in a business environment. You may not get an answer but it is just considered polite to ask.
b) There is no specific protocol regarding the use of titles and the giving and receiving of business cards. Punctuality is not particularly significant in Uzbekistan and this lack of formality can be challenging to deal with. However, when at a meeting, make sure you greet and talk to the most crucial person in the room first. Being well-groomed and smartly dressed is considered important. When interacting with the same gender, direct eye contact is very common.
c) Whilst Uzbekistan’s government is actively encouraging foreign investment in a growing number of business activities, the red tape involved and the high level of bureaucracy can be quite daunting and challenging. So make sure you understand exactly what is involved beforehand to avoid any potential problems or misunderstandings.
