Customer care in Nigeria

Last activity 06 September 2016 by Dom G

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PriscillaViP31 August 2016 09:30:59

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Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Nigeria and try to understand how things work in the country.

How would you describe your customer service experiences in Nigeria?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Nigeria?

Thanks for sharing your experience,

Priscilla

Dom GNew member06 September 2016 15:15:27

Hi Priscilla.

Customer services in Nigeria are lacking. Sometimes you get treated with respect, other times the person attending to you can't be bothered. It really depends on the establishment and the type of training given to their staff.

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