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Issue about an agency

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Oncheur

Hi all,

To introduce myself, I'm going to Malta for a month, in May, to improve my English (I just have the basics).

So in March, I checked accomodation on the website justlanded.com and I found someone who rented a flat.

I have contacted this person and we talk about my personal project.
In addition to the flat, she suggested me a school (ACE English school) and after consulting the courses, I agreed.
Few days ago, she sent me a booking confirmation and asked me to pay a part or the totality of the  bill to xxxx which is an angency.

May is coming soon and this person hasn't found accomodation for me yet... and i didn't receive any proof of my payement...

I will try to contact this agency tomorrow to get more informations but I'm a bit worried.

Does anyone knows this ageny ? I take all advices you can suggest me.

Thank you all

Moderated by Chris 7 years ago
Reason : Agency name removed to avoid difamation
Toon

never ever pay upfront for accommodation

Toon

whats the bill for then if  they havent found you accommodation and what about the flat that was offered?

sounds iffy to me

if you suspect foul play I'd suggest speaking to the Malta Tourism Authority

Toon

as the web page seems to be accredited by the MTA  - it may just be an oversight.. but id check it out anyway

it also has online chat help feature too so maybe give that a go too

Oncheur

Hi all,

To reply to you Toon, I haven't paid for accomodation yet. The person told me I can pay when I arrive in Malta. I just have paid english courses, they sent me a booking confirmation.

Anyway, on friday,I have contacted the agency by the chat upon their website. They told me to don't worry, accomodation would be found. But it doesn't reassure me when I recieve this kind of mail...

"
Le Samedi 22 avril 2017 9h20, xxxxxxxxxxx a écrit :
Hi

I sent to you the confirmation booking few weeks ago, this is the proof of the payment and what you need to star your course. About the accommodation as I said I will contact you by monday to confirm if I have or not

By the chance did you contact some of my colleagues by chat on the website? I didnt understand because the person is not you

Thank you"

I'm confused. I asked for accomodation a month ago and they haven't found one yet.   :/

Thank you for your help buddies

Toon

wait and see what tomorrow brings....

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