Computer Repair Shop

Post new topic

Mythril Contributor

Member since 16 August 2013

MythrilContributor30 May 2017 04:07:10

110

Hi: Does anyone know of a reputable, reliable computer repair shop that can take a look at my laptop? This is not a hardware problem but software, in that suddenly and for no apparent reason, my laptop is asking me to input my Gmail password before it will let me into the system. This is quite strange on 3 counts:

1. I never set up the machine with a logon password and it has functioned perfectly normally since I bought it new, maybe 18 months ago.
2. I am running Windows 10, so if the system is going to ask for any password I would have expected it to be a Microsoft account password and not Google.
3. I am using both Hotmail/Outlook and Gmail and although I have tried inputting the passwords for both, the system doesn't recognize either.

My problem as you can see is that I am currently unable to get into my laptop and can't find a way around it.

Any help would be appreciated.

capriole Active member

Member since 26 September 2012

caprioleActive member30 May 2017 09:26:10

Have you tried booting in safe mode, that might allow you to login without activating the google login, which as you said shouldn't be required as Windows 10 asks for a microsoft account (although its possible to bypass that also).

If the safe mode doesn't work then you might consider 'unlocking' it by following the instructions here : Reset Your Password

logicalindian Bahrain Expert

Member since 01 May 2013

logicalindianBahrain Expert30 May 2017 13:35:18

3399

Hi,
As capriole suggested try resetting your Microsoft account (hotmail/outlook) from another machine and try logging in.
https://account.live.com/password/reset

If your able to login i would suggest you disable email login and use a local account instead, the only drawback here would be that you will be able to access the in-built apps/windows store only if you login with the email/password it would not be a automated one time login process.

http://www.zdnet.com/article/windows-10 … t-account/

T&R

Mythril Contributor

Member since 16 August 2013

MythrilContributor31 May 2017 01:39:49

110

capriole/logicalindian: Thanks guys, I've already tried resetting my password on another machine, but it still didn't accept the new password either.

I'm afraid I'm a bit of an inept dinosaur with these things, which is why I was looking for a shop to help out with this.

Lindochka1 Active member

Member since 09 January 2017

Lindochka1Active member31 May 2017 07:38:31

I was hoping for a shop or tech. See I need my keyboard cleaned/ changed. Any leads, good people?

capriole Active member

Member since 26 September 2012

caprioleActive member31 May 2017 15:26:43

@Mythril
Unfortunately I can't recommended any shops as I haven't use any of them since I prefer doing things myself as I am comfortable doing that due to my profession Did you try the safe mode boot (see here how you could do that)
@Lindochka1
Before changing the keyboard I would suggest to buy a keyboard cleaner air spray (like that) and give it a good clean. You should be able to find it in the computer area in Geant or Carrefour or DG Sharafs

logicalindian Bahrain Expert

Member since 01 May 2013

logicalindianBahrain Expert31 May 2017 19:08:21

3399

Hi,

Try calling these guys before you visit them
Mass computers bahrain : 1726 4194
Mars computer bahrain : 1729 6129
Expression Computers : 1700 3344

I have not dealt with these guys personally regarding OS issues, but i have heard they could help, call them explain them the issue and do ask how much will they charge for the service, even sharafdg should service but i am assuming they might be expensive

T&R

Mythril Contributor

Member since 16 August 2013

MythrilContributor01 June 2017 01:39:41

110

@capriole
No I haven't yet tried the safe mode boot, I will give that a try today

@logicalindian
Thank you for the suggestions, if the safe mode boot doesn't get it, I'll give these guys a call.

Appreciated

Articles to help you in your expat project in Manama

Phones and Internet in Bahrain
There are many changes as one relocates to a different region, and the most constant and critical issue for ...
Accommodation in Manama
Manama, Bahrain's vibrant capital, offers a variety of housing options to suit different lifestyles and ...
Working in Manama
It is obvious that the capital of Bahrain has come a long way in terms of growth and development, onboarding job ...
Getting married in Bahrain
For expats, moving to Bahrain often involves navigating new experiences, and marriage is one of the most ...
Driving in Bahrain
Driving a car is a common practice among expatriates in Bahrain, making travel easier and flexible. The Kingdom ...
Opening a bank account in Bahrain
Bahrain has long been recognized as a leading financial hub in the Middle East, hosting a diverse array of ...
Starting a business in Bahrain
Bahrain presents a prime opportunity for investors looking to enter the Gulf Cooperation Council (GCC) market. ...
Studying in Bahrain
Are you moving to Bahrain with your family? Or are you looking to study in a Middle-East country and wondering if ...