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GoingAbroad2019

Hello. I am attempting to upload my profile image, but when I click on the image to upload, it is not changing. I have attempted to upload several times now. I am not sure how to fix it.

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SimCityAT

Welcome you need to go into your personal details. There you can upload a picture or chose one from the site.

GoingAbroad2019

Yes, I have tried that multiple times and it still will not upload:( My cover photo has, but my profile image has not.

SimCityAT

Try a different picture?

GoingAbroad2019

Yes, I have tried multiple. Do I have to upload it via computer?

SimCityAT

Possibly, I can't tell you. I will have to ask the tech team. I have only uploaded via a computer.

GoingAbroad2019

I would appreciate that. Thank you!

SimCityAT

I have left a message with them and link to this thread, I am sure someone will be along during the day, but as its a Sunday it might be tomorrow now.

GoingAbroad2019

That is not a problem at all. :)

Ciambella

It happened to me too until I rebooted the laptop (a couple of times actually).  Eventually, the photo appeared.  Probably not the right way to do it, but anytime I had problem with anything, I rebooted the machine until it yielded to me; it's my version of kicking the tire.  :D

GoingAbroad2019

Haha! I guess I might need to try to upload from my computer then. :D  Glad you got it worked out

abthree

Hi, GoingAbroad
If you're trying to upload from an Android phone, try this:
1. Press the "upload" button at profile picture upload.
2. The site asks for a new pic by default.  When you're asked to allow the camera to take a picture, hit "deny".  Deny any other media requests, too.
3. You'll then get another set of options, including access to your files. Accept this and open your files.
4. Select the picture you want to use.  Unless it's too big, it should upload automatically

GoingAbroad2019

Hi, thank you for your response. It still did not work on my android, so I took some time and uploaded from my computer. Thank you for your help!

Julien

Hello GoingAbroad2019, I guess the problem is now solved, as I can see your picture?

GoingAbroad2019

Yes, the problem is solved. Thank you!

Priscilla

Hi everyone,

As the problem of GoingAbroad2019 has been solved, we are therefore closing this thread. :)

Thank you,

Priscilla

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